Robert Goodell
Seneca Falls,NY
Summary
Enthusiastic Service Technician offering over 15 years of experience in communicating positively with customers, peers and other corporate employees. Polished, a hard worker and willing to go the extra mile to complete any task. Displaying talents in installation, Repair and Maintenance.. Capable of lifting up to 100 pounds. Known for completing tasks effectively and ahead of schedule. Ready to tackle new challenges with a busy, established organization.
Overview
20
20
years of professional experience
Work History
Owner
Goodell Home Improvements
03.2010 - Current
- Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
- Analyzed performance data to assess, optimize and elevate operations, targeting current and expected demands.
- Promoted branding initiatives, developing effective marketing and sales strategies to meet new business development goals
- Diminished staff turnover and boosted morale by hiring effective team players and initiating new training and scheduling practices.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Monitored contractor adherence to quality standards and plan requirements.
- Identified client business and operational needs and introduced services to provide solutions.
- Conducted site pre-inspections and coordinated post-construction audits.
- Secured contract with Customer and vendor to supply all necessary materials and services at competitive prices.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Retrieved materials, tools and equipment from trucks and delivered to skilled workers.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Performed general labor functions by cleaning, end-sorting, operating machinery and completing paperwork for proper documentation while following all safety and quality procedures.
- Cleaned and maintained tools and equipment to promote team performance.
- Removed waste and trash from job sites before, during and after shift completion to keep work areas clean and organized.
- Loaded and unloaded vehicles with supplies needed on job sites and kept accurate daily counts of all materials used.
- Anchored and braced forms and other structures in place to complete precise joining and high-quality work.
- Removed tool marks and surface adhesives after installation to improve project quality.
- Selected lumber based on particular species, characteristics, size, applications and applicable adhesives.
- Promoted team safety by keeping work areas free of hazards.
HVAC Technician
Phelps Sungas
10.2017 - 05.2019
- Completed preventative maintenance on heating and air conditioning systems to extend life of such equipment.
- Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
- Promptly responded to complaints about temperature problems during massive heat-wave and conducted assessments to determine causes and target solutions.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Retained careful and thorough maintenance and repair records in case customers required future service.
- Repaired and replaced condensers, compressors, Heating and Air Conditioning equipment for residential and commercial customers.
- Assessed efficiency of HVAC and refrigeration systems and provided feedback to customers.
- Disassembled units, repaired broken components and restored to operating condition.
- Replaced blow motors and HVAC systems up to 110 volts after main disconnect.
- Built positive and productive customer connections to drive consistent sales.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
Welder
Frazier Industrial
09.2005 - 03.2010
- Set up equipment and welded parts according to welding chart specifications and type.
- Inspected grooves, angles and gap allowances with micrometer, caliper and precision measuring instruments.
- Monitored fitting, burning and welding processes to avoid overheating parts, warping, shrinking, distortion and expansion of materials.
- Applied knowledge of metallurgy, geometry and welding techniques to determine optimal welding strategies.
- Adjusted gas flow and pressure to create and maintain desired flames.
- Strengthened workflow by accurately welding frames and box beams
- Improved project completion time by multi-tasking on heavy equipment such as forklift's.
- Sustained safety protocols and ensured proper, cost-effective and accurate handling of equipment and materials.
- Maximized shop organization and equipment length by efficiently cleaning floor and machinery.
- Removed loose materials and thick scale, slag or rust to prepare material surfaces for welding.
- Combined welding techniques, knowledge of metallurgy and engineering requirements to produce quality work.
Drywaller
Arnold Drywall
10.2007 - 01.2009
- Sealed joints by embedding tape into sealing compound.
- Read and understood technical documentation, checked measurements and reviewed existing site conditions prior to beginning work.
- Maintained thorough knowledge of building codes and requirements.
- Used hand tools such as trowels, broad knives or spatulas to apply sealing compound to holes and cracks.
- Notified supervisors of faulty operations and defective materials.
- Applied additional sealing coats to repair any uneven surfaces and provide quality finish.
- Assisted skilled workers with construction projects in all phases of rough and finish carpentry.
- Completed drywall finish work with exceptional quality and efficiency.
- Applied paint to unfinished edges of plastic panels using hand roller.
Cable Technician
Cable Express
06.2004 - 04.2005
- Used all tools, equipment and vehicles in safe and efficient manner to avoid injuries and mishaps.
- Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
- Troubleshot and diagnosed systems using speed, ping and related tests.
- Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
- Trained customers on equipment use, setup procedures and troubleshooting strategies.
- Read and interpreted technical documentation in order to accurately configure equipment.
- Answered normal and after-hours service calls.
- Installed, set up and repaired devices and system components.
- Anticipated and analyzed common connectivity workflow problems.
Education
Thomasville High School
Thomasville, NC1998
Skills
- HVAC/ Electrical Maintenance and Installation
- Materials handling
- Hand tool operations
- Forklift driving
- Equipment maintenance
- Basic welding skills
- Organizational strengths
- Basic math skills
- Strong work ethic
- Dependable independent worker
Timeline
HVAC Technician
Phelps Sungas
10.2017 - 05.2019
Owner
Goodell Home Improvements
03.2010 - Current
Drywaller
Arnold Drywall
10.2007 - 01.2009
Welder
Frazier Industrial
09.2005 - 03.2010
Cable Technician
Cable Express
06.2004 - 04.2005
Thomasville High School
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