Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Robert Gordon

Wichita,KS

Summary

Goal-driven, adept at achieving challenging customer targets. Knowledgeable about meeting demanding timelines in high-volume environments. Dedicated to streamlining processes for increased productivity. Proficient in the rules, regulations and practices of carriers and freight companies. Quality-oriented with excellent problem-solving abilities, a forward-thinking approach and a customer service-oriented mindset. Familiar with Microsoft Word, Excel, Powerpoint. Focused on helping to grow and continuously improve operations. Always seeking strategies for streamlining processes or costs, as well as increasing team productivity and performance. Great multitasking, organizational and conflict resolution skills.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Shipping Lead

Perfekta-Inc.
Wichita, KS
12.2021 - 03.2024
  • Supervised and trained personnel in the proper use of shipping and receiving equipment and procedures.
  • Identified opportunities for process improvements through root cause analysis techniques.
  • Managed warehouse operations by organizing workflow, delegating tasks, and ensuring accuracy of product labeling.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Performed daily shipping and receiving duties, including verifying items received against invoices or packing slips.

Shipping/Warranty Lead

RV Products
Wichita, KS
07.2016 - 12.2021
  • Cultivated positive relationships with FedEx, UPS and DHL personnel.
  • Input shipping information into freight forwarder system to generate bills of lading for each package or container.
  • Maintained current knowledge of practices and regulations for freight movements and package shipments.
  • Coordinated with vendors to arrange transportation services for outbound shipments.
  • Managed inventory levels by monitoring stock levels and ordering new supplies when needed.

City Letter Carrier

US Postal Service Housing Facility
Wichita, KS
05.2001 - 02.2015
  • Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
  • Maintained professional and effective public relations with customers and community members.
  • Used portable electronic scanner to track parcels and record tracking progress.
  • Adhered to postal regulations and maintained knowledge of commonly used products and procedures.

Section Leader

US Army
Ft. Riley , KS
07.1986 - 02.2001
  • Monitored performance and recommended strategies to increase output and overall quality.
  • Established work priorities and managed smooth transition of work between different teams.
  • Maintained section records and logs with daily activity and incident information.
  • Created detailed reports outlining project status updates for senior management review.
  • Motivated employees to meet organizational goals through positive reinforcement techniques.

Education

High School Diploma -

Arcanum High School
Arcanum, OH
06-1986

Skills

  • Employee Coaching
  • SAP understanding
  • Interpersonal Skills
  • Attention to Detail
  • Safety Procedures
  • Relationship Building
  • Punctual and Reliable
  • Self-Motivated and Independent
  • Inspection and Quality Control

Certification

  • Certified Basic Leadership Academy, US Army, 1988
  • Certified Advanced Leadership Academy, US Army, 1993
  • Certified Instructor, US Army, 1996

Timeline

Shipping Lead

Perfekta-Inc.
12.2021 - 03.2024

Shipping/Warranty Lead

RV Products
07.2016 - 12.2021

City Letter Carrier

US Postal Service Housing Facility
05.2001 - 02.2015

Section Leader

US Army
07.1986 - 02.2001

High School Diploma -

Arcanum High School

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