Overview

Work History

Education

Skills

Websites

Timeline

Robert Gore

North Chesterfield,United States

Overview

years of professional experience

Work History

Mutual Fund Representative / Fund Accountant

Commonwealth Fund Services, Inc.

03.2021 - 09.2025

Manage financial transactions, ensuring compliance, and accuracy in all processes.
Enhance client satisfaction through timely issue resolution and relationship-building.
Streamline account processes, reducing transfer times, and improving client experience.
Prepared invoices for payment processing using QuickBooks accounting software.
Organized business accounting and invoicing in QuickBooks.

Cage Teller

Rosie's Gaming and Colonial Downs

06.2020 - 10.2023

Prepare and reconcile cash, coins, and vouchers, ensuring accuracy and compliance.
Operate count machines and coin rollers, adhering to guidelines for efficient processing.
Support team in moving heavy box carts, enhancing operational efficiency.
Count and verify cash transactions, improving customer satisfaction with precise handling.
Monitor security, report suspicious activities, and maintain a safe environment.

Night Auditor

Hilton

03.2016 - 12.2019

Managed night audit, resolving issues swiftly, boosting guest satisfaction.
Optimized check-in/out processes for seamless overnight guest experiences.
Balanced daily revenue reports, ensuring financial accuracy and identifying discrepancies.
Collaborated on room occupancy forecasts, enhancing room allocation and revenue.
Delivered outstanding customer service, addressing overnight guest inquiries effectively.

Healthcare CSR / Password Reset Agent

General Dynamics Information Technology

09.2016 - 01.2019

Resolved healthcare inquiries effectively, improving patient satisfaction.
Documented interactions in compliance with healthcare regulations and standards consistently.
Managed patient records using electronic health record systems efficiently.
Facilitated communication between patients and insurers, ensuring care coordination.
Provided customer support and resolved inquiries efficiently.
Led training programs, boosting team skills, and performance.
Addressed customer concerns swiftly, enhancing satisfaction and loyalty.
Provided accurate information regarding product specifications and pricing.
Processed transactions using company software and payment systems accurately.

Warehouse Worker

Amazon

05.2013 - 01.2016

Boosted warehouse efficiency by refining inventory systems, achieving faster order processing.
Enhanced safety through regular inspections, promptly addressing hazards.
Improved inventory accuracy with detailed documentation and frequent audits.