Robert Granzow
Florissant,MO
Summary
Proven material handler and security professional with a strong background in equipment operation and teamwork, honed at companies like Brook and Whittle. Excelled in maintaining 100% compliance with safety protocols and significantly improved materials management efficiency. Skilled in forklift operations and fostering collaborative environments, consistently achieving project objectives ahead of deadlines.
Overview
11
11
years of professional experience
Work History
Material Handler
Brook and Whittle
Maryland Heights, MO
11.2023 - Current
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Managed work area cleanliness by following company guidelines for organization.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Reported any malfunctions or damages of material handling equipment promptly.
- Operated forklift in a safe manner to move large shipments within the facility.
- Adhered strictly to company policies concerning the use of protective gear while on duty.
- Utilized forklift to move inventory items.
- Used digital database to keep records of units and stock moved.
- Unloaded cargo from trucks with mechanized equipment.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Operated forklifts, pallet jacks, and other material handling equipment.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Ensured compliance with safety regulations while operating material handling equipment.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Organized warehouse inventory according to warehouse plan.
- Operated lift equipment to safely move stock in and out of high bay areas and around premises.
- Used scanners to track parcel information, condition or receipt.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Operated a variety of machinery and tools safely and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
City Park Ranger
Saint Louis Metropolitan Police Department
Saint Louis, MO
09.2020 - 11.2023
- Enforced park rules and regulations to protect resources and maintain public order.
- Controlled traffic flow during peak visitation times to ensure safe passage through busy areas of the park.
- Administered first aid treatment when necessary following accidents that occurred within the confines of the park.
- Prepared written reports summarizing daily activities and submitted them to supervisors on a regular basis.
- Investigated complaints regarding noise, littering, and damage to property within the park boundaries.
- Conducted safety inspections of facilities, equipment, and trails.
- Contributed to park ranger training and development by mentoring and assisting new team members with tasks.
- Performed search and rescue missions and led teams to find lost and stranded visitors quickly and effectively.
- Coordinated with other departments and agencies concerning joint management efforts involving multiple parks.
- Delivered emergency aid to hikers overcome by heat and exhaustion and contacted paramedics for hospital transport.
- Answered inquiries from visitors and provided information regarding park layout and history.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Assessed fire danger levels based on weather conditions and reported findings to appropriate personnel.
- Patrolled trails and enforced adherence to park safety rules and regulations to prevent injuries and accidents among visitors.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Maintained records and reports related to daily operations such as visitor counts, maintenance issues, incidents.
- Responded promptly to emergency situations such as fires or hazardous material spills occurring in the park area.
- Monitored visitor activities to ensure compliance with regulations.
- Controlled incoming and outgoing traffic during special events and directed drivers to parking lots.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Greeted visitors upon arrival at the entrance station and provided information about local attractions or activities available within the park.
- Conducted patrols throughout designated areas of responsibility to identify any potential hazards or violations.
- Operated a variety of machinery and tools safely and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Security Officer
Allied Universal Security Services
Saint Louis, MO
01.2020 - 11.2020
- Searched individuals and baggage for weapons and other prohibited items.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Enforced access control measures in accordance with established procedures.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored premises and recorded activity in daily officer reports.
- Observed patrons and customers to quickly address security situations.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Investigated all reported incidents of theft or vandalism on premises.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Reported safety hazards for remediation response.
- Assisted in the development and implementation of security policies and procedures.
- Adhered to post orders while maintaining a visible presence around the property.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Performed first aid and CPR when necessary during emergency situations.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Searched bags manually to identify prohibited items and contraband.
- Documented security-related situations and submitted in-depth reports to superiors.
- Provided friendly and professional assistance to employees, visitors and customers.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Completed incident reports to record security or loss prevention incidents.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Guarded restricted areas to prevent unauthorized entry.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Checked for safety hazards and took corrective action when necessary.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Identified suspicious activity to determine appropriate response.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Provided escorts for visitors as needed throughout the facility.
- Identified needs of customers promptly and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
Security Officer
Securitas Security Services USA
Saint Louis, MO
02.2014 - 01.2020
- Searched individuals and baggage for weapons and other prohibited items.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Enforced access control measures in accordance with established procedures.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored premises and recorded activity in daily officer reports.
- Observed patrons and customers to quickly address security situations.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Investigated all reported incidents of theft or vandalism on premises.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Reported safety hazards for remediation response.
- Assisted in the development and implementation of security policies and procedures.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Adhered to post orders while maintaining a visible presence around the property.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Performed first aid and CPR when necessary during emergency situations.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Searched bags manually to identify prohibited items and contraband.
- Documented security-related situations and submitted in-depth reports to superiors.
- Provided friendly and professional assistance to employees, visitors and customers.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Completed incident reports to record security or loss prevention incidents.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Guarded restricted areas to prevent unauthorized entry.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Checked for safety hazards and took corrective action when necessary.
- Identified suspicious activity to determine appropriate response.
- Operated communication systems between officers stationed throughout the facility.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Provided escorts for visitors as needed throughout the facility.
- Identified needs of customers promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated equipment and machinery according to safety guidelines.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
Bishop DuBourg High School
Saint Louis, MO05-1991
Skills
- Pallet assembly
- Equipment safety
- Cycle counting
- Equipment operation
- Manual handling
- Material identification
- Load palletizing
- Materials management
- Loading and unloading
- Package handling
- Good housekeeping
- Forklift operation
- Warehouse organization
- Forklift operations
- Pulling and staging
- Truck loading and unloading
- Pick ticket orders
- Pallet jack operation
- PPE policy adherence
- Order picking
- Hand tool proficiency
- Attention to detail
- Teamwork and collaboration
- Material audits
- Hand trucks and dollies
- Materials handling and transport
- Goods transport
- Material handling
Affiliations
- collect vintage model and toy cars
- gardening
- problem solver
- security and safety orientated
References
References available upon request.
Timeline
Material Handler
Brook and Whittle
11.2023 - Current
City Park Ranger
Saint Louis Metropolitan Police Department
09.2020 - 11.2023
Security Officer
Allied Universal Security Services
01.2020 - 11.2020
Security Officer
Securitas Security Services USA
02.2014 - 01.2020
High School Diploma -
Bishop DuBourg High School
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