Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Greaves

Linden,NJ

Summary

Diligent and proactive team leader with experience in management to ensure employee needs and company goals are met. Exceptional organization, problem solving ,time management, communication, and customer service skills with a strong background in retail and warehouse management, sales, and sales operations.

Overview

3
3
years of professional experience

Work History

DSP Driver

Amazon
11.2023 - Current
  • Delivered hundreds of packages to customers daily within a 5-hour window
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery, reports for management and accurate record keeping
  • Managed deliveries for residents of Brooklyn, New York in the neighborhoods of Flatbush, East Flatbush, Park Slope and Windsor Terrace
  • Exceeded service-level agreement (SLA) requirements for each month or quarter
  • Rated as a fantastic driver on the weekly customer satisfaction scoreboard

Cabin Agent

Prospect Airport Services
07.2023 - 10.2023
  • Assisted in the boarding and deplaning process of 100-300 passengers in accordance with FAA safety regulations
  • Maintained and ensured the operational and hygiene standards of half of dozen aircrafts for on-time departure by restocking restroom and pantry supplies, disinfecting high-touched areas and securing loose machinery
  • Conducted regular maintenance checks on aircraft cabins after each flight's completion

Sales Lead Keyholder

Five Below
08.2022 - 07.2023
  • Managed cash register operations using POS system and processed sales and returns
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment
  • Received shipments, signed off on packages and documented incoming items in computer system
  • Handled opening and closing duties to keep store organized, well-stocked and running smoothly

Store Manager

McDonald's
06.2021 - 05.2022
  • Led a team of 5-8 employees during rush hours till closing
  • Packed fast food products in FDA-approved containers, cups and bags for over 1000 customers weekly
  • Accurately handled hundreds of transactions daily for in-store and drive-thru customers
  • Delivered quick and efficient service in an average of 90 seconds per customers
  • Escalated and resolved customer grievances in a timely manner to ensure customer satisfaction

Education

B.A - Liberal Arts

Kean University
Union, NJ
01.2026

Skills

  • Accounting
  • Bookkeeping
  • Cash handling
  • Customer relations
  • Operating computer systems
  • GSuite (Gmail, Sheets, Slides)
  • Cross-functional collaboration
  • Team leadership and management
  • Logistics Coordination

Timeline

DSP Driver

Amazon
11.2023 - Current

Cabin Agent

Prospect Airport Services
07.2023 - 10.2023

Sales Lead Keyholder

Five Below
08.2022 - 07.2023

Store Manager

McDonald's
06.2021 - 05.2022

B.A - Liberal Arts

Kean University

Similar Profiles

CREATE PROFILE
Robert Greaves