Robert Green
St. Louis,MO
Summary
Seeking positions requiring a Telecommunication /PC Networking Technical Specialist or Network Analyst, with strong technical skills and experience. Responsibilities including; Maintaining and Supporting Networks and Telecommunications switches, test, troubleshoot, repair and support large or small platforms. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
3
3
Certifications
Work History
Lead Lab Technician/Config Tech I/Break & Fix
World Wide Technology, Inc
6 2017 - Current
- Excellent oral/written communication and interpersonal skills, Ability to read engineering drawings rack elevations and cable run list schematics, detailing all in-rack connections power, data networking and storage
- Troubleshoot, Install, integrate equipment per Build Specifications and/or Configuration Instructions, Cable management
- Proven problem-solving, change management and planning skills, Service Now, Dell equipment, HP equipment
- Training all the AIC Technician on AT&T builds.
Technician, Maintenance
CBRE Data Center
02.2017 - 06.2017
- Install server cabinets, rack & cable devices within cabinet as required, Maintain cable/LAN layout for data center, maintain inventory of all hardware as well as change management documentation, Possess excellent problems solving skills, Excellent communication and customer service skills, SM9, Service Now, Dell equipment, HP equipment, support for all hardware related installs and moves in the data center
- Manage tape libraries, perform tape library audits, load & unload tapes for all platforms, physical LAN layout of the room, and all related room environmental.
Data Center Technician/Contract
Thomson Reuter Data Center
10.2016 - 01.2017
- Install server cabinets, rack & cable devices within cabinet as required, Maintain cable/LAN layout for data center, maintain inventory of all hardware as well as change management documentation, Possess excellent problems solving skills, Excellent communication and customer service skills, SM9, Dell equipment, HP equipment, support for all hardware related installs and moves in the data center
- Manage tape libraries, perform tape library audits, load & unload tapes for all platforms, physical LAN layout of the room, and all related room environmental.
Tester
Ciena
01.2016 - 10.2016
- Test and turn up of Ciena OM6500 equipment CMD’S and DSCM equipment All new cabinets/relay racks will be grounded to aisle ground by Comcast/Alpine Power Systems
- All existing cabinets/relay racks are grounded to the aisle ground
- Fiber patch panel To run the fiber, Ethernet and power cabling make redline changes, Commissioning of equipment OM6500 Shelf and Router Provisioning, ILAN Provisioning, IISIS Router Provisioning, COLAN Provisioning, OSC OSPF Provisioning and NE Configuration.
Level IV Technician/Contract
GENESIS ATC
05.2014 - 01.2016
- Central Office work for AT&T de-installing of 5EE Switch and DMS 100 switch
- Removal All of the hardware, cable, cards
- Responsible for investigating, troubleshooting and resolving problems for these systems
- Label all of equipment PBX System, Meridian System, AT&T Partner System, Merlin System, Harris Linear System, Troubleshooting Telephone Lines, Installation of Telephone Systems, Nortel PABX experience for Station Moves, Ads and Changes
- Tier I incident tickets related to station maintenance and repair
- Position is responsible for providing expert second level support for voice infrastructure including customer issues and requests.
Lead Installer/Contract
SDS/Ericsson EMS/Sprint
08.2013 - 02.2014
- Central Offices, Installation of the NEC 2400 ADM and all of the power work on the BDFB, Testing of T-1 and E-1 circuit, LTE, OC-3 to 192; DMS 500, Nortel’s UE 9000 access node and SMDS transmissions system
- Preventative maintenance/Back Up on the Titan 5500 & 532 DCS, Lucent Wave Star 10G & 400G, CISCO 15454, Alcatel 1648, Zhone Access Node APU Image, Installation and hardware support to include punch-down, cable termination and troubleshooting in a mission critical data center environment, CISCO, EMC, IBM, HP, and DELL network and system devices
- Essential duties and responsibilities include, but not limited to working with LEC’S, IXC’S vendors, (TP76300MP)
Senior Network Technician
HARRIS. CORP
12.2006 - 11.2012
- Essential duties and responsibilities include, but not limited to working with LEC’S, IXC’S vendors, All of the FAA local within the state of MO & IL
- Cisco routers, Network device configurations for switches, routers and services including: IP Addressing, Testing of T-1 and E-1 circuit, OC-3 to 192; GIG-E; Fast Ethernet, day to day installation, completed site survey information, Up to 80% travel
- Floor plans and pictures, CXR Halcyon test set, Para Scope Lite test set, Para Scope 2000, ProComm Plus, Intra Guide V3.7, CRX Remote testing, wiring in the closet, CAT5/CAT6 wiring
- All of my work was with FAA, TSA and DOD.
Switch Technician/CO Technician
McLeodUSA
04.2005 - 12.2006
- Essential duties and responsibilities include, but not limited to working with LEC’S, IXC’S vendors, internal departments
- Network related troubles, DMS switch maintenance technician responsible for day to day installation, operations and maintenances of the DMS 100, Nortel’s UE 9000 access node and SMDS transmissions system
- Preventative maintenance/Back Up on the Titan 5500 & 532 DCS, Lucent Wave Star 10G & 400G, CISCO 15454, Alcatel 1648, Glenayre 4240, Zhone OPC DDS, Zhone Access Node APU Image
- Responsible for Infrastructure requirements in multiple buildings, Circuit layout reports Provisioned, Grooms & Installed Assignments per order
- Testing of DS-3’s DS-1’s per order, Responsible for hardware maintenance, Facility maintenance and Locating underground cable plant, Site Audit, Spreadsheet, Procomm Plus, F&E, Remedy, IBM AS400 client Access express, AR System, Network Maintenance Manager, Sonet, DWDM, CDMA Graphical System Interface, Jabber, Arcexplorer this just some of the applications that we use
- Troubleshooting and diagnosis of moderately complex communications problems.
Installation Manager
Norvergence, Inc
09.2003 - 07.2004
- Installation of Channel Banks for customer and test and turn up of channel banks For dial tone and internet service on a T1 circuit
- VoIP installation, Pots lines, cross Connation, Extension of T1 circuit and setting up router for the network
- SOHO box, 21X blocks.
Switch Technician
Cellular One
06.2001 - 04.2002
- Installation of EMX 2500 Switch cabling to DSX panels, Installation of the Power Distribution Frame, H-Taps, C-Taps, TP76300P, MCS, Common Control, -48 volts, 500 MCM, 750 MCM, 1000 MCM, Switch Matrix Cell Site Control Frame, Cellular Network Subsystem, CDMA, Signal Point Subsystem and Tape/Disk Frame
- Installation of Battery Room, perform maintenance on batteries, rectifiers.
Education
No Degree - Mass Communications
Saint Louis Community College
St Louis, MO 05.2001 -
Skills
Sample Preparation
Phonehome
314-839-2912
Phonecell
314-814-9704
Technicalsummary - Hardware
Motorola EMX 2500, Titan 5500, 532L, NEC 2400 ADM, Nortel DMS 500, Luc5ESS 2000 Switch DCS, AT&T Autoplex System 1000 ECP, ALCATEL Lite Span 2000/2012, Fujitsu 600ADM/2400 LS, Alcatel 1648SM, Meridian Systems, AT&T Partner System, Merlin System, Toshiba Strata System, Harris Linear System, IBM Scales 4682/4694/4693 & 4682-4B, IBM Scanners, IBM Point-of-Sale, Macintosh, UNIX Servers, APS Servers, NCR 7875 Scanner, Compaq Prosignia 300, ADP 8800, SDBS, SBTS, SBIS, IRD 4200, Pulsate, PCI Configuration, EISA Configuration, PES 6000, 8000, 9000, Rainbow PC OPT Isolator, Silver Bullet, DID, DAT, Frame Relay, IBM 315 File Server, IBM System 36, HP Gateway CPU, HP Network Hubs, Smart Converter, HP Jet direct, HP Ethernet, Token Rings, ATM/TP-PMD, 10/100Base-TX, T568A/B, 10BaseT, DB9, DB15, DB25, DB60 Connectors, V.35 Connectors, IEEE 488, RS-449, 66 & 110 Blocks, RJ21X, 285A Term Strip, Category 1/2/3/4/5/6 & 7(Fiber Optic) Cables, 25/50/100 Pair Cable, 9821 Cable, RS232, RS530, RS530A, Cross Connections, Coaxial Cable, Voice/Data Cabling, Sync Cable, X.25 Cable, DMAC's Alarm, PDF, BDFB, Bus Bars, 2 AWG, 6 AWG, 350 MCM, 750 MCM Power Cables, H-Taps, 1000 MCM, AT&T DC Power Systems Engineering and Installation Standards of Outside Suppliers, rectifiers, batteries, LGX Bays, Clock Interface, Optical Interfaces: OC-48 Terminal, OC-12, SFP, OC-192, OC3 Express, S/DMS Access Node, Luncent Wave Star 10G and 400G, Cerent 15454 Cisco, PBX Systems, Channel Banks, Satellite, CATV, HUBS, Routers CISCO 6100 Series, 1900 Series, 2600, 2621 XM/2500 Series, PC’s, Wire Wrap, VoIP, PL, Turbo Cards, STNF 1, STNF 16, SMOP, DMOP, HOPS, CBA2, HSCBA, Ad Tran 6XX Series IAD, T-Bred 224, 310 and 950 tester, Sidekick Tester
References
- Toddy Laster, 913-2548714, 913-9070004, 816-6001206, Supervisor
- Paul Pallerin, 913-4338031, Supervisor
- Armando Gonzales, 512-750-1441, 512-2948843, Manager
- Andy Watson, 732-308-1914, Manager
- Jeff Griswold, 816-347-8089, 816-678-1737, Switch Technician
- Dominic Bossetto, 314-378-4676, 618-344-2848, Remote Technician
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Dell
Timeline
Dell
06-2020
HPE
06-2020
Technician, Maintenance
CBRE Data Center
02.2017 - 06.2017
Data Center Technician/Contract
Thomson Reuter Data Center
10.2016 - 01.2017
Tester
Ciena
01.2016 - 10.2016
Level IV Technician/Contract
GENESIS ATC
05.2014 - 01.2016
Lead Installer/Contract
SDS/Ericsson EMS/Sprint
08.2013 - 02.2014
Senior Network Technician
HARRIS. CORP
12.2006 - 11.2012
Switch Technician/CO Technician
McLeodUSA
04.2005 - 12.2006
Switch Technician/McLeodUSA
04-2005
Installation Manager
Norvergence, Inc
09.2003 - 07.2004
Switch Technician
Cellular One
06.2001 - 04.2002
No Degree - Mass Communications
Saint Louis Community College
05.2001 -
Lead Lab Technician/Config Tech I/Break & Fix
World Wide Technology, Inc
6 2017 - Current
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