Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Greenfield

Brunswick

Summary

Experienced Service Manager with over 15 years in operations, team leadership, and customer relationship management within the corporate services and retail convenience sectors. Proven track record in revenue growth, inventory control, employee training, and safety compliance. Committed to integrity, efficiency, and high-impact service delivery.

Overview

26
26
years of professional experience

Work History

Route Service Manager

UniFirst Corporation
01.2015 - Current
  • Manage daily operations of service routes with focus on efficiency and profitability
  • Develop and maintain long-term customer relationships
  • Supervise safety compliance and performance of field service drivers
  • Lead internal sales growth and handle contract renewals
  • Oversee daily cashouts, inventory, and route structure optimization

Route Representative

UniFirst Corporation
01.2010 - 01.2015
  • Service customers in a professional manner
  • Using effective communication skills and resolving customer issues
  • Ensure accurate invoice inventories, perform inventory audits
  • Maintain route vehicle reports, safety inspections and general appearance
  • Attend daily account collections with Route Service Manager and assist with Account Receivable.

District Manager

Friendly Express, Inc.
06.2008 - 12.2009
  • Oversaw 8 convenience store locations with 50+ employees
  • Increased sales, reduced shrink, and maintained compliance with company policies
  • Recruited, trained, and mentored store and assistant managers
  • Managed inventory exceeding $700K across all stores

Manager / Trainer

Jones Petroleum Company, Inc.
12.2007 - 06.2008
  • Designed and implemented manager training programs
  • Improved customer service culture and trained staff in POS systems
  • Controlled single-store inventory valued at $300K

Supervisor / Trainer

Greenfield Management, Inc.
01.2000 - 01.2007
  • Supervised multiple Chevron c-store locations
  • Developed Excel-based sales tracking and inventory tools
  • Led new hire training and ensured company policy compliance

Office Coordinator

United Rentals, Inc.
01.1999 - 01.2000
  • Coordinated equipment rentals, payments, and maintenance scheduling
  • Built strong relationships with local businesses
  • Ensured top-tier customer service delivery

Education

Bachelor of Business Administration - Marketing

Valdosta State University
Valdosta, GA
01.1998

Skills

  • Leadership & Team Supervision
  • Route & Service Operations
  • Inventory & Shrink Management
  • Customer Relationship Management
  • Safety & Compliance Oversight
  • Training & Staff Development
  • Financial Reconciliation
  • Microsoft Office & POS Systems

Timeline

Route Service Manager

UniFirst Corporation
01.2015 - Current

Route Representative

UniFirst Corporation
01.2010 - 01.2015

District Manager

Friendly Express, Inc.
06.2008 - 12.2009

Manager / Trainer

Jones Petroleum Company, Inc.
12.2007 - 06.2008

Supervisor / Trainer

Greenfield Management, Inc.
01.2000 - 01.2007

Office Coordinator

United Rentals, Inc.
01.1999 - 01.2000

Bachelor of Business Administration - Marketing

Valdosta State University

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Robert Greenfield