Robert E. Greenfield
Baker
Summary
To obtain a position that will utilize my skills and experience as a
Qualified Quality Assurance Inspector with extensive experience in quality control processes and ensuring product compliance with stringent standards. Successfully identified and rectified non-conformities to maintain high-quality outputs. Demonstrated thorough inspection skills and effective problem-solving abilities.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Quality Control Inspector
Crestview Aerospace
11.2025 - Current
- Inspected aerospace components for compliance with industry standards and specifications.
- Collaborated with production teams to identify and resolve quality issues during manufacturing processes.
- Developed and implemented quality control procedures to enhance product reliability and performance.
- Trained junior inspectors on inspection techniques, safety protocols, and regulatory requirements.
- Inspected Major and Sub-Assemblies for Bell Helicopter, Boeing, Lockheed Martin and Sikorsky.
- Assisted other Inspection areas including Detail In-Process and Final Inspection, Receiving Inspection, Programming and Mylar Inspection.
Quality Engineer (Bell Program)
Crestview Aerospace
01.2023 - 11.2025
- Develops, modifies, applies and maintains quality evaluation and control systems and protocols for processing partially finished or finished nonconforming materials/products.
- Collaborates with engineering and manufacturing functions to ensure quality standards are in place.
- Devises and implements methods and procedures for evaluation the suitability of nonconforming material/product for Material Review Board consideration.
- Works directly with operations, inspection and Engineering to enforce MRB procedure requirements.
- Audits Material Review Reports for deficiency identification and recommend actions for corrections.
- Ensures that corrective measures meet acceptable standards and that documentation is compliant with internal and customer requirements.
- Reviews the submissions of MRB for: clear, concise and complete defect description prior to submission; suitability for Material Review; Suitability for give Root Cause and Corrective Actions.
- Submits MRR’s to support area as required
- Processes dispositioned MRR’s through release of planning authorizations to perform repair activities.
- Tracks, monitors, and maintains MRB inventory/bond cage
- Completes fellow Follow-Up Verifications of Corrective Actions and assess their effectiveness
- Designs and analyzes inspection and testing processes, mechanisms and equipment
- Conducts quality assurance audits
- Performs Statistical Analysis to assess control and manage risks of product quality and determined the responsibility for products and materials that do not meet required standard and specifications
- Audits quality systems for development acceptance criteria
- Facilitates root cause analysis of incidents requiring corrective actions
- Ensures that corrective measures and deviations meet acceptable reliability standards and documentation is compliant
- Reviews customer quality requirements and assesses compliance
- Collaborated with cross-functional teams to identify and resolve quality issues.
- Conducted root cause analysis to improve manufacturing processes and reduce defects.
- Utilized statistical process control tools to monitor production quality metrics.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
Aircraft Quality Control Inspector / Team Leader
Bell UH-1Y Program / Bell V-22 Program
01.2009 - 01.2023
- Responsible for in-process and final inspections, job completion, continuity of process, Final product quality at the manufacturing level.
- Performs in-process inspections and final inspections on the following, UH-1Y primary cabin structure, UH-1Y beam assemblies, UH-1Y cabin roof assembly to include wire harness routing and termination, Tailboom Assy. V-22 sub-assemblies including Horizontal, Forward and AFT Firewalls. Bell Canada Sub-Assemblies.
- Performed inspections of aticle critical holes operations. Performs internal Quality Control and safety audits.
- Responsible for First Article and Delta First Article inspection processes to AS9102 and customer standards.
- Responsible for non-conformance control of product including MRB.
- Team Leader over Quality Department for Major Assembly.
- Responsible for submitting product to Customer and Government for inspection.
- Assist production with developing Root Cause Corrective Action for Non-Conformances.
- Assist other Departments of Quality including Boeing CH-47, Receiving Inspection, and Detail Manufacturing Inspection.
In-process/Final Inspector detail and sub-assembly
Delegated Bell Source Inspector
01.2006 - 01.2009
- Responsible for in-process and final inspection, process audits, first article inspections, and end product quality on detail and sub-assembly parts for multiple programs including Bell Helicopter , Northrop Grumman , Lockheed Martin, Gulfstream, GKN, and Vought Aircraft.
- Selected by Bell Helicopter for Source Inspection of all Bell Helicopter products.
Shipping/Receiving Clerk (Lead)
01.2004 - 01.2005
- Responsible for preparing documents, packaging, and loading all incoming and outgoing shipments of product.
- Generated shipping labels, invoices, and international customs paperwork.
- Operated various types of Fork Lifts to load and unload shipments.
Clerk
U.S. Post Office
03.2004 - 10.2004
- Responsible for Sorting and distributing all incoming mail parcels for routes and P.O. Boxes.
- Responsible for delivering all Express mail.
- Customer Service at front desk.
- Processed incoming and outgoing mail efficiently, ensuring timely delivery.
- Maintained accurate inventory records for postal supplies and equipment.
- Assisted customers with service inquiries, providing clear information and support.
Supervisor/Safety Coordinator/Quality Control
RMB Enterprises Inc. (AK Steel)
01.1998 - 01.2003
- Responsible for Dispatching Steel Coil Movement at AK Steel interplant.
- Quality inspections of all Steel Coils delivered and equipment used to transport coils.
- Developed Quality/Safety Manual for Internal Delivery of Steel Coils
- Responsible for all Safety (OSHA) rules were complied with at all times.
- Generate Safety reports for any accidents.
- Responsible for Supervision of 20 + employees on the night shift.
Quality Inspection/Shipping/Receiving Clerk
Johnson Controls Inc. (AK Steel)
01.1994 - 01.1998
- Responsible for all incoming and outgoing shipments at AK Steel.
- Verified incoming and outgoing weights of shipments to ensure correct material.
- Verified all permits and shipping documents were correct with each shipment.
- Verified Quality of Steel Coils leaving for shipment and proper loading and protection to ensure Quality.
- Use of Gage thickness to test for proper gage.
- Verified all Material Certs.
Education
High School Diploma -
Madison High School
Middletown, OH05-1992
Computer Science Major
Miami University
Middletown, OH01-1995
Microsoft Certified Systems Engineer -
Miami University
Middletown, OH01-2002
Certified QualityInspector - Quality Assurance
American Society For Quality
04-2008
Lean Green Belt - Lean Green Belt
The University of West Florida
Pensacola, FL07-2016
J-STD-001 - Soldered Electrical And Electronic Assemblies
Omni Training
2014
Skills
- Quality Assurance
- Proficient with MS Word, Excel, and PowerPoint
- Team oriented, works well with others or independently
- Training personnel
- Safety
- Catia V5 and NX model software
- Team collaboration
Certification
- Certified Quality Inspector 2008. American Society for Quality
- Lean Green Belt Certification 2016. University of West Florida
- Siemens NX Software Certified. 2014 (3d Model software)
- A+ Computer Certification 2002
- Microsoft Certified Systems Engineer 2002
- Bell Procedure Specifications – Quality Assurance, Paint , Sealant Operations, Dimpling Operations, Installation Hi-Lok / Hi-Lite Threaded Fasteners, Bonded Panel Operations, Electrical Bonding, Expanding of Fatigue Critical Holes, Solder certification, Crestview, FL 2008
- J-STD-001 Requirements for Soldered Electrical and Electronic Assemblies 2014-2016
Timeline
Quality Control Inspector
Crestview Aerospace
11.2025 - Current
Quality Engineer (Bell Program)
Crestview Aerospace
01.2023 - 11.2025
Aircraft Quality Control Inspector / Team Leader
Bell UH-1Y Program / Bell V-22 Program
01.2009 - 01.2023
In-process/Final Inspector detail and sub-assembly
Delegated Bell Source Inspector
01.2006 - 01.2009
Clerk
U.S. Post Office
03.2004 - 10.2004
Shipping/Receiving Clerk (Lead)
01.2004 - 01.2005
Supervisor/Safety Coordinator/Quality Control
RMB Enterprises Inc. (AK Steel)
01.1998 - 01.2003
Quality Inspection/Shipping/Receiving Clerk
Johnson Controls Inc. (AK Steel)
01.1994 - 01.1998
Computer Science Major
Miami University
High School Diploma -
Madison High School
Microsoft Certified Systems Engineer -
Miami University
Certified QualityInspector - Quality Assurance
American Society For Quality
Lean Green Belt - Lean Green Belt
The University of West Florida
J-STD-001 - Soldered Electrical And Electronic Assemblies
Omni Training