Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Work Availability
Work Preference
AdministrativeAssistant

Robert Griffith

Washington,PA

Summary

Accomplished leader with a proven track record at Staples, adept in staff management and store operations. Expertise in fostering team leadership and enhancing customer relations, leading to significant improvements in employee satisfaction and store performance. Skilled in inventory control and loss prevention, consistently achieving objectives through strategic planning and effective team coaching.

Overview

25
25
years of professional experience

Work History

General Store Manager

Staples
12.2020 - Current
  • Established a positive work environment by fostering open communication and promoting teamwork among employees.
  • Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
  • Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
  • Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.

Regional Marketing Manager

Premium Retail Services Inc
02.2018 - 12.2020
  • Collaborated with clients to optimize associate work flow.
  • Fostered growth in revenue and in sales through development and implementation of innovative promotional and sales strategies.
  • Implemented new product line launches by initiating strategic advertising projects and marketing tactics.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
  • Partnered with external agencies for specialized projects, ensuring seamless integration of their work into overall marketing plans.

General Manager

Sears
06.2011 - 01.2018
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Warehouse Manager

Davis Distribution
09.2006 - 06.2011
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.

Operations Manager

Lowes Home Improvment
09.1996 - 09.2006
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.

Department Manager

Walmart
09.1993 - 09.1996
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Communicated with managers of other departments to maintain transparency.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

Military Police Investigations Supervisor

US Army
11.1979 - 12.1992
  • Investigated security issues involving domestic violence, assault, and theft occurring on base among active military members.
  • Gathered evidence, processed crime scenes, and questioned witnesses and suspects.
  • Supported judge advocate general with investigations for trial involving military members facing courts martial and other disciplinary actions.
  • Maintained a strong knowledge of applicable laws and regulations governing Military Police Investigations.
  • Gathered crucial evidence using forensic techniques, directly contributing to successful case outcomes.

Education

High School Diploma -

Big Ben College
Moses Lake, WA
03.1985

Skills

  • Team Leadership
  • Store operations
  • Staff Management
  • Leadership Development
  • Employee Scheduling
  • Talent Recruitment
  • Team leadership and coaching
  • Customer Relations
  • Friendly and Positive
  • Training and mentoring
  • Inventory Control
  • Loss Prevention
  • Cash Management

Accomplishments

  • Increased sales by 145% and Operational Profit by 245% 2023
  • Achieved the top 45 in low tier store ranking 2023 from ranking 898
  • Recognized by Premiere Retail President for recruiting and filling all positions in assigned 5 state territory in 2018. (Which had not been accomplished in 12 years)
  • Top Sears District Sales award 2017
  • Lowe's Store of the Year 2003 Operations Excellent
  • Sarbanes Excellent award 2003
  • Loss Prevention Manager of the Year 1998
  • Volume Sales Producing award Walmart 1994
  • Distinguished Honor Graduate Military Explosive Dog and Drug Dog Handler 1988


Timeline

General Store Manager

Staples
12.2020 - Current

Regional Marketing Manager

Premium Retail Services Inc
02.2018 - 12.2020

General Manager

Sears
06.2011 - 01.2018

Warehouse Manager

Davis Distribution
09.2006 - 06.2011

Operations Manager

Lowes Home Improvment
09.1996 - 09.2006

Department Manager

Walmart
09.1993 - 09.1996

Military Police Investigations Supervisor

US Army
11.1979 - 12.1992

High School Diploma -

Big Ben College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

HybridOn-Site

Important To Me

Work-life balancePaid sick leaveHealthcare benefits401k matchPaid time offTeam Building / Company RetreatsPersonal development programsStock Options / Equity / Profit SharingCareer advancementCompany Culture

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Robert Griffith