Robert Grote
District Manager/Owner
Cedar Point,NC
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 31 years of experience. Highly effective and comfortable working with people at all levels in organization. Ability to troubleshoot mechanical and electrical issues in the carwash facility. Know the car wash industry from the ground up. Have maintained and managed 6 full-service car-washes with three oil change centers for over 31 years. From simple repairs to installing new equipment in tunnels. Most of the tunnel equipment is over 18 years old and still runs like new and the back room MCC's are over 30 years old and have rebuilt motor starter and replaced breakers if needed.
Overview
42
42
years of professional experience
Work History
Owner/Operator
Emerald Oasis Express
Jacksonville, NC
05.2011 - Current
- Managed day-to-day business operations. Managing one manager and 5 staff at this location while still running and maintaining three full-service and oil change centers.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Maintained up-to-date administrative records to monitor operational conditions.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
General Manager
Auto Brite Carwash Express Lube
Morehead City, NC
01.1991 - 03.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, managing 18 managers and 165 employees.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Designed modern employee recognition program which boosted productivity and improved morale.
Education
No Degree - Construction Trades
Western State College of Colorado
Gunnison, CO01.1989
High School Diploma -
Rolling Hills High School
Rolling Hills Estates, CA06.1988
Skills
- Mechanical and Electrical troubleshooting/Commercial Maintenance
- Integrity and Transparency
- Employee Motivation and Performance
- Operational Efficiency and Safety
- Approachable and Outgoing
- Analytical and Critical Thinker
- Thrive Under Pressure
- Adaptable and Flexible
- Multitasking Abilities
Accomplishments
- Supervised team of 18 managers at 6 locations.
- Supervised up to 175 staff members across the 6 locations.
- 2015 Converted Full-service wash into an Express wash.
Timeline
Owner/Operator
Emerald Oasis Express
05.2011 - Current
General Manager
Auto Brite Carwash Express Lube
01.1991 - 03.2022
No Degree - Construction Trades
Western State College of Colorado
High School Diploma -
Rolling Hills High School
Similar Profiles
Fatih YetginFatih Yetgin
Executive Assistant Manager at REEF OASIS SENTIDO HOTEL & REEF OASIS BEACH RESORTExecutive Assistant Manager at REEF OASIS SENTIDO HOTEL & REEF OASIS BEACH RESORT
MELVIN DANEDMELVIN DANED
Cabin Steward at M/V Emerald Sakara- Emerald CruisesCabin Steward at M/V Emerald Sakara- Emerald Cruises
Sheldon Brian ConwaySheldon Brian Conway
Kitchen Manager/Chef at Oasis Recovery Centers, Oasis Addiction CounselingKitchen Manager/Chef at Oasis Recovery Centers, Oasis Addiction Counseling
Shain Van HornShain Van Horn
Perioperative Nurse, Main Operating Room at United States Navy NursePerioperative Nurse, Main Operating Room at United States Navy Nurse
Kendra LawrenceKendra Lawrence
Clinical Pharmacy Technician/Medication Adherence at Devoted HealthClinical Pharmacy Technician/Medication Adherence at Devoted Health