Robert Gubbels
Defiance,IA
Summary
Accomplished Branch Manager at Farm Service Cooperative, adept in enhancing service quality and customer satisfaction, while exceeding sales targets. Skilled in relationship building and efficient time management, I led teams to streamline operations and improve productivity. Achieved significant improvements in performance metrics, demonstrating a strong work ethic and multitasking abilities.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Branch Manager
Farm Service Cooperative
01.1995 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
Outside Operations Supervisor
Farm Service Cooperative
01.1985 - 01.1995
- Led by example in demonstrating professionalism, integrity, and commitment to excellence in all aspects of the outside operations supervisor role.
- Collaborated with other supervisors to develop best practices for optimal staff productivity across all shifts.
- Coordinated cross-functional teams to ensure seamless communication and collaboration in achieving project goals.
- Managed scheduling of staff, ensuring optimal coverage during peak hours while minimizing overtime expenses.
- Streamlined outside operations processes for increased efficiency and reduced operational costs.
- Enhanced team performance by implementing effective training programs and setting clear expectations.
- Increased on-time deliveries by effectively managing transportation resources and logistics coordination.
Education
High School Diploma -
Harlan Community High School
Harlan, IA05-1981
Skills
- Excellent time management skills
- Excellent work ethic
- Relationship building and management
- Strong team-builder
- Sales professional
- Reliable
- Dependable
- Multitasking Abilities
Certification
- Certified Crop Advisor The American Society of Agronomy January 1995
Timeline
Branch Manager
Farm Service Cooperative
01.1995 - Current
Outside Operations Supervisor
Farm Service Cooperative
01.1985 - 01.1995
- Certified Crop Advisor The American Society of Agronomy January 1995
High School Diploma -
Harlan Community High School
Similar Profiles
Joseph GubbelsJoseph Gubbels
Branch Manager at Farm Service CooperativeBranch Manager at Farm Service Cooperative
Michael WilliamsMichael Williams
Wholesale Sales Manager at Lancaster Farm Fresh CooperativeWholesale Sales Manager at Lancaster Farm Fresh Cooperative
Samantha ToofSamantha Toof
Clerk at Farm To Family CooperativeClerk at Farm To Family Cooperative