Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Robert Guerrero Jr

San Antonio,TX

Summary

Accomplished professional with a proven track record at Boeing. Recognized for exceptional leadership and professional communication, adept at building relationships and implementing process improvements. Skilled in decision-making and adaptability, significantly contributing to customer satisfaction and project delivery. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

My Goal is to grow and build within the Boeing Company.

Be an Effective Leader. Create and maintain a positive relationship with my peers and our Customer. Help innovate and drive a great working environment and culture.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Tool Coordinator

Boeing
01.2024 - Current
  • Identify opportunities for process improvements within the department, lead initiatives that result in increased efficiency of operations related to tool coordination activities.
  • Enhanced workplace safety by enforcing strict adherence to safety guidelines regarding tool usage and storage.
  • Provide exceptional customer service to internal clients, addressing their concerns promptly and professionally while demonstrating expert knowledge about available tools and resources.
  • Develops project or operational plans aligned to department's objectives.
  • Build Tool Boxes for the site in accordance with the GOP and Boeing Instruction
  • Support all programs on a site level when needed.
  • Conduct audits on tool containers to ensure proper practices standards and procedures are being followed.
  • Coach those who are unsure of the boeing policies and procedures when it comes to the tooling side of our business.
  • Help our tool cribs with answering any questions that our customers may have for them about the GOP that they do not have a full grasp on.
  • Research tools and specialty tools needed by our customer and ensuring we can get everything they need to complete a job and deliver the product on time
  • Help solve problems on any issues that arise.

Material Coordinator

Boeing
09.2021 - 01.2024
  • Received 2 Program Level and 1 Site level recognitions for work done to support our customer. Received Multiple Boeing pride point Nominations for work done across the site for different programs.
  • Certified in Crib Master functions, IG1 Gold, BASC Gold, Oxygen Cleaning, Repair WIP's, Oxygen Wip's, Fall protection inspections.
  • Supported all the tool cribs on an as needed Basis, primarily supporting the VC25B Program.
  • Attended daily Tier 3 meetings for multiple programs with Senior Management and engineers to ensure they all had everything they needed and help solve and answers any questions that arose.
  • Maintained our area to always be compliant and Audit ready.
  • Order and Induct special tooling as needed by our program.
  • Maintained a great relationship with our Customer (Operations, DCMA, AF, FAA Etc..)
  • Facilitated clear communication between departments regarding material needs and availability.
  • Trained new team members on proper procedures for handling, storing, and organizing materials within the Tool Cribs.
  • Created reports on material usage, assisting management in making informed decisions about resource allocation.
  • Served as a point-of-contact for Operations Management regarding tool-related concerns or inquiries, providing prompt resolution when needed.
  • Identified opportunities for process improvements within the material coordination function, leading to increased efficiency and reduced waste.
  • Optimized material flow by implementing efficient inventory management systems.
  • Develops and executes project and process plans, implements policies and procedures, and sets operational goals.

Inside Sales Representative

Mission Controls & Automation
03.2020 - 09.2021
  • Answered customers' questions regarding products, prices, and availability.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Education

No Degree - Accounting

The University of Texas At San Antonio
San Antonio, TX

High School Diploma -

Holmes High School
San Antonio, TX
06.2014

Skills

  • Decision-Making
  • Professional Communication
  • Relationship Building
  • Conflict Resolution
  • Corrective Action Implementation
  • Adaptability and Flexibility

Certification

Maxwell Leadership Program Certification

Forklift

IGOLD Cert

Oxygen Cleaning

Fall Protection Inspection

Additional Information

Currently have a Top Secret Clearance

Timeline

Tool Coordinator

Boeing
01.2024 - Current

Material Coordinator

Boeing
09.2021 - 01.2024

Inside Sales Representative

Mission Controls & Automation
03.2020 - 09.2021

No Degree - Accounting

The University of Texas At San Antonio

High School Diploma -

Holmes High School
Robert Guerrero Jr