Robert Gutleber
Picatinny Arsenal,NJ
Summary
. Skilled [Job Title] with experience in repair and maintenance of computer, automated teller and office machines. Excellent diagnostic and troubleshooting skills to identify problems and repair components and machines.
Overview
30
30
years of professional experience
Work History
Hardware Computer
LCI
01.2021 - Current
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
Hardware Computer Repair Technician
Chugach Technical Solutions LLC
08.2020 - 01.2021
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Hardware Computer Repair Technician
Chugach Industries INC
08.1996 - 08.2020
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Explained diagnostic findings to customers and outlined repair or service options.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Computer Repair Technician
Subsystems
04.1996 - 08.2006
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Disassembled computers to perform diagnostics and check for repair needs.
- Installed and maintained remote work systems to facilitate virtual employee access to technology for continued operation.
- Isolated and mitigated damage to multi-system architectures following malware infections, reducing financial impact.
Computer Repair Technician
MSA
01.1995 - 04.1996
- Supplied end-user assistance for [Type] systems via remote and on-site support.
- Refurbished used computers and technological equipment, saving companies money.
Education
No Degree - IT Infrastructure
Axelos ILTl
Morristown, NJ03.2015
No Degree - Computer Installation And Repair Technology
Comptia A+
On Line03.1998
No Degree - Computer Warranty Repair
Dell
On Line 01.1998
No Degree - Computer And Information Sciences
Dover Business College -
Dover NJ01.1994
Skills
- Software configuration
- Wireless Networking
- Security Protocols
- Hardware upgrades
- Component Replacement
- System assembly
- Printer repair
- Hardware diagnostics
- Help Desk Operations
- Peripheral Repair
- Desktop Technical Support
- Hardware Installation
Timeline
Hardware Computer
LCI
01.2021 - Current
Hardware Computer Repair Technician
Chugach Technical Solutions LLC
08.2020 - 01.2021
Hardware Computer Repair Technician
Chugach Industries INC
08.1996 - 08.2020
Computer Repair Technician
Subsystems
04.1996 - 08.2006
Computer Repair Technician
MSA
01.1995 - 04.1996
No Degree - IT Infrastructure
Axelos ILTl
No Degree - Computer Installation And Repair Technology
Comptia A+
No Degree - Computer Warranty Repair
Dell
No Degree - Computer And Information Sciences
Dover Business College -
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