Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
8
8
years of professional experience
Work History
TBS Case Management
ViaQuest Behavioral Health
07.2024 - 03.2025
Learned and adapted quickly to new technology and software applications.
Organized and detail-oriented with a strong work ethic.
Gained strong leadership skills by managing projects from start to finish.
Excellent communication skills, both verbal and written.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Proved successful working within tight deadlines and a fast-paced environment.
Skilled at working independently and collaboratively in a team environment.
Provided TBS services to over 30 clients
Case Manager
Hamilton County Job and Family Services
08.2017 - 04.2024
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems. Worked with 27 children and their biological parents and foster parents..
Facilitated individual and group sessions to promote positive behavior change for clients.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Developed and implemented comprehensive case management plans to address client needs and goals.
Monitored clients' progress and tracked client services to provide crisis interventions.
Participated in community events to promote services and engage with public.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Established and maintained relationships with key stakeholders.
Assessed community needs and identified resources for social and community service programs.
Education
Bachelor of Science - Psychology
University of Cincinnati
Cincinnati
06-2003
Skills
Problem-Solving Mindset
Project Planning
Advanced Microsoft Office Skills
Logical Reasoning Skills
Project Leadership
Engaged Listening Skills
Cultural Sensitivity
Proficient in Conflict Resolution
Research
Concise Writing Skills
Proficient in Task Management
Effective Problem Resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
TBS Case Management
ViaQuest Behavioral Health
07.2024 - 03.2025
Case Manager
Hamilton County Job and Family Services
08.2017 - 04.2024
Bachelor of Science - Psychology
University of Cincinnati
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