Robert Haentze
678 Harveys Neck Road, Heathsville,VA
Summary
Security-focused professional with a Master’s degree in Homeland Security & Emergency Preparedness and experience enforcing safety protocols, monitoring assets, and interacting with the public in high-traffic environments. Strong background in compliance, documentation, and de-escalation with a service-orientated approach to public safety.
Overview
11
11
years of professional experience
Work History
Overnight Stocker
Walmart
03.2021 - Current
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Wine & Beer Associate & Cashier
Wegman's
07.2016 - 03.2021
- Coordinated effort with multiple asset protection employees to reduce theft.
- Access control to the fine wine locked room.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Implemented new promotional strategies and displays that increased wine sales to low performing products.
Teaching Assistant
Longwood University
08.2015 - 12.2015
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with professor to plan and implement lessons following school's curriculum, goals, and objectives.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
Master of Arts - Homeland Security & Emergency Preparedness
Virgina Commonwealth University
Richmond, VA05-2019
Bachelor of Science - Psychology
Longwood University
Farmville05-2016
Skills
- Grounds security
- Asset protection
- De-escalation tactics
- Monitoring assets
- Interacting with the public in high-traffic areas
Timeline
Overnight Stocker
Walmart
03.2021 - Current
Wine & Beer Associate & Cashier
Wegman's
07.2016 - 03.2021
Teaching Assistant
Longwood University
08.2015 - 12.2015
Master of Arts - Homeland Security & Emergency Preparedness
Virgina Commonwealth University
Bachelor of Science - Psychology
Longwood University