Robert Hagan
Texarkana,AR
Summary
Highly motivated individual looking to become an asset to a company while furthering a career in the Logistics/Transportation Industry while helping to maintain the breakdown and repairs of equipment and vehicles.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Hot Shotter
Tri-State Iron & Metal/ Pickers Reno
06.2016 - 03.2019
- Loaded, secured and unloaded variety of makes and models automobiles from Scrap metal yard to their You- Pull- It Yard
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Interacted with customers and offered exemplary service and delivered keys and titles for automobiles hauled
- Performed daily vehicle inspections
- Completed on-time deliveries by choosing best and most efficient routes.
Lead Truck Technician
Coke Cola Enterprises
06.2015 - 06.2016
- Diagnosed mechanical problems for repair or replacement.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Utilized precision measuring instruments and tools such as inside/outside micrometers, feeler gages, dial indicators, torque wrenches, pressure gages and tachometers as well as other various meters
- Examined and located mechanical defects in wide variety of automotive, road and construction equipment, both small and heavy, including diesel, gasoline and propane powered trucks, tractors, fork lifts and construction equipment.
- Completed repair/maintenance of hydraulic systems including PTO, cylinders, valve bodies, hoses fitting and tanks.
Lead Heavy Equipment Mechanic/ Field Service Tech
Blueline Rentals
04.2013 - 06.2015
- Analyzed malfunctioning equipment and determined type of repairs required.
- Removed worn or faulty components for replacement or repair.
- Used hand tools to disassemble equipment, perform repair work and then reassemble parts.
- Performed routine and preventive maintenance on dozers, haul trucks, excavators and other heavy equipment
Lead Truck Technician
DeBoer Transportation
03.2012 - 04.2013
- Diagnosed mechanical problems for repair or replaced components, tested, corrected, aligned and or adjusted engines, transmission, and equipment to ensure proper performance.
- Completed repair/maintenance of hydraulic systems including PTO, cylinders, valve bodies, hoses fittings and tanks
- Recondition and adjust ignition and carburetor systems.
- Service/ maintain fuel and cooling systems.
- Use wide array of standard integrated tests to diagnose and calibrate equipment.
Oilfield Service Techinician
Rush Truck Centers
06.2011 - 03.2012
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Interpreted wide variety of technical references, inspection standards, blueprints and schematics.
- Changed oil, checked batteries, repaired tires and tubes, and lubricated vehicles and equipment
Diesel Technician/Breakdown Coordinator
Southern Refrigerated Transport
05.2002 - 06.2011
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry in regards to over road breakdowns and warranties for 1000 plus vehicle fleet .
- Increased customer service success rates by quickly resolving issues with downed equipment and getting them back up and running in timely manner while over road and on yard.
- Completed daily logs for management reviews while adhering to to all Department of Transportation internal and external safety laws and regulations.
- Repaired and maintained diesel engines.
- General lubrication, replacement of starters, alternators, electrical sensors and wiring harnesses.
- Performed complete overhauls on air brake systems, repair, or adjust air foundation brakes.
- Respond to emergency road service calls and make needed repairs.
Education
High School Diploma -
Ashdown High School
Ashdown, AR05.1997
Skills
- Vehicle Defect or Damage Reporting
- Customer Needs Assessments
- Verbal and Written Communication
- Efficiency and Time Management
- Safe Vehicle Operations
- Safety Violations
- Safety and Emergency Equipment
- Customer Service
- Vehicle Service Documentation
- DOT Compliance
- Attention to Detail
- State and Federal Regulations
- Adaptability and Flexibility
- Time Management
- Dependability and Honesty
- Vehicle Inspection
Certification
Detroit Diesel Series 60 EGR
Engine Maintenance and Tune ups DDEC4
Detroit Diesel Fuel System EGR DDEC5
Detroit Cooling Systems EGR DDEC5
Fras-le Air Foundation Brakes
MGM Air Foundation Brakes
Aerial Work Platform Certified
Rough Terrain Forklift Certified
APEC Safe Gulf/ Safe Land USA 2012
Volvo Introduction to Service 2 : Tier 4 Engines
Timeline
Hot Shotter
Tri-State Iron & Metal/ Pickers Reno
06.2016 - 03.2019
Lead Truck Technician
Coke Cola Enterprises
06.2015 - 06.2016
Lead Heavy Equipment Mechanic/ Field Service Tech
Blueline Rentals
04.2013 - 06.2015
Lead Truck Technician
DeBoer Transportation
03.2012 - 04.2013
Oilfield Service Techinician
Rush Truck Centers
06.2011 - 03.2012
Diesel Technician/Breakdown Coordinator
Southern Refrigerated Transport
05.2002 - 06.2011
High School Diploma -
Ashdown High School
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