Robert Haley
Reynoldsburg
Summary
Dynamic Senior Vice President of Commercial Banking at Hocking Valley Bank, skilled in strategic planning and business development. Proven track record of driving revenue growth and enhancing client satisfaction through innovative financial strategies and cross-functional collaboration. Adept at leading teams to exceed performance metrics and foster lasting client relationships.
Overview
9
9
years of professional experience
Work History
Senior Vice President Commercial Banking
Hocking Valley Bank
07.2022 - Current
- Led strategic initiatives to enhance customer experience and operational efficiency.
- Developed comprehensive financial strategies aligned with organizational goals.
- Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
- Created and implemented a calling program for the commercial team to drive new business.
AVP Sr. Business Development Officer
Huntington National Bank
04.2020 - 07.2022
- Analyzed market trends to identify new opportunities and enhance competitive positioning.
- Led cross-functional teams to align initiatives with organizational goals and improve client satisfaction.
- Created targeted marketing campaigns to increase brand awareness and generate leads.
- Managed client relationships, ensuring timely communication and addressing concerns effectively.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
AVP Branch Manager II
Huntington National Bank
04.2018 - 04.2020
- Directed branch operations, ensuring compliance with company policies and regulatory standards.
- Enhanced customer service protocols, resulting in improved client satisfaction and retention rates.
- Trained and mentored staff, fostering a culture of continuous improvement and professional development.
- Collaborated with cross-functional teams to streamline workflows and improve overall operational efficiency.
- Established performance metrics for team members, driving accountability and achieving branch goals consistently.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
AVP Business Banking Center Manager
PNC Bank
10.2016 - 04.2018
- Collaborated with cross-functional teams to implement sales initiatives and improve client engagement.
- Streamlined lead generation processes, increasing efficiency and conversion rates significantly.
- Expanded client base by identifying and targeting new business opportunities through market research and analysis.
- Used SalesForce to handle current portfolio and prospective leads.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Education
High School Diploma -
Fairbanks High School
Milford Center, OHSkills
- Strategic planning
- Financial analysis
- Business development
- Client relationship management
- Team leadership
- Cross-functional collaboration
- Business growth initiatives
Timeline
Senior Vice President Commercial Banking
Hocking Valley Bank
07.2022 - Current
AVP Sr. Business Development Officer
Huntington National Bank
04.2020 - 07.2022
AVP Branch Manager II
Huntington National Bank
04.2018 - 04.2020
AVP Business Banking Center Manager
PNC Bank
10.2016 - 04.2018
High School Diploma -
Fairbanks High School