Summary
Work History
Education
Skills
Timeline
Generic

ROBERT HALL

Monroe,Louisiana

Summary

Experienced and dedicated Retail Manager with over 15 years of expertise in leading teams and managing store operations. Proficient in recruiting, onboarding, and coaching to maximize team performance and deliver exceptional customer service. Skilled in inventory management, sales analysis, and budgeting to consistently achieve revenue targets and improve operational efficiency.

Work History

Team Lead

Walmart
02 2021 - Current
  • Played pivotal role in recruitment and onboarding process of new team members ensuring seamless integration and effective assimilation into team culture.
  • Effectively communicated work goals and deadlines to employees by fostering collaborative environment focused on productivity and achieving project benchmarks.
  • Directed and supervised team of eight engaged in processes and skill development.

Assistant Manager

Walmart
07 2014 - 02 2021
  • Streamlined store operations for increased efficiency, implementing new processes, procedures, and achieved company benchmark of ninety percent for customer service.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.

Assistant Manager

CVS Pharmacy
03 1995 - 07 2014
  • Collaborated with store manager on strategic planning, setting achievable sales targets and performance goals for team.
  • Implemented loss prevention measures efficiently by reducing shrink ten percent consistently, ensuring accurate inventory counts and secure storage practices.
  • Facilitated timely order fulfillment for customers by managing efficient shipping processes and maintaining accurate stock levels.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within store.

Education

Bachelor Of Science - Business Administration-Human Resource Management

Southern New Hampshire University
11.2023

Associate In Arts (A.A.) - Criminal Justice

University of Louisiana At Monroe
12.2002

Skills

  • Client Relationship Management (CRM)
  • Sales Strategy Development
  • Account Growth
  • Negotiation
  • Contract Management
  • Customer Service
  • Problem-Solving
  • Communication Skills
  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Complaint resolution
  • Operations Management
  • Production Monitoring
  • Employee Evaluation
  • Product Management
  • Key Performance Indicators
  • Trend tracking
  • Influencing skills
  • Teamwork and Collaboration
  • Attention to Detail
  • Team Supervision
  • Team motivation
  • People Management
  • Work Planning and Prioritization
  • Conflict Resolution
  • Daily workflow improvement
  • Goal Setting

Timeline

Team Lead

Walmart
02 2021 - Current

Assistant Manager

Walmart
07 2014 - 02 2021

Assistant Manager

CVS Pharmacy
03 1995 - 07 2014

Bachelor Of Science - Business Administration-Human Resource Management

Southern New Hampshire University

Associate In Arts (A.A.) - Criminal Justice

University of Louisiana At Monroe

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