Robert Hall
Houston,TX
Summary
Dynamic and results-driven professional with experience at O'Reilly Auto Parts, excelling in customer service and parts management. Proven ability to enhance productivity through effective collaboration and problem-solving. Skilled in bookkeeping and inventory control, complemented by a strong work ethic and adaptability in fast-paced environments.ti
Finance professional equipped to deliver accurate financial records and support business operations. Known for collaborating effectively with teams and consistently meeting deadlines. Adept at utilizing accounting software and Excel, with keen eye for detail and commitment to accuracy.
Overview
36
36
years of professional experience
Work History
Dog Trainer
Rusk County 2nd Chance Initiative
07.2024 - 01.2025
- Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
- Maintained clean training arena for group classes.
- Strengthened relationships between handlers and working dogs by facilitating bonding exercises designed to build trust and mutual understanding.
- Worked individually with dogs on track for higher-level certifications in obedience and show performance.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
- Maintained detailed records of each dog''s progress throughout the duration of training programs, enabling data-driven adjustments when needed.
General Laborer
Mundy Companies
01.2018 - 11.2018
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted team members with tasks that require group effort.
- Cleaned and maintained tools, equipment and worksites.
- Moved and cleared debris from work sites to dispose of in designated areas.
Parts Specialist/Merchandiser
O'Reilly Auto Parts
04.1999 - 10.2012
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Stocked and managed stock of parts.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Trained and mentored junior employees on regulations, best practices, and performance strategies.
- Updated pricing and signage to complete product displays and educate customers.
Stocker/Grocery Sacker
Best Food Store
06.1994 - 03.1999
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
M1 Armor Crewman
US Army
11.1988 - 10.1991
- Demonstrated adaptability under pressure, effectively adjusting tactics in response to changing battlefield conditions.
- Participated in large-scale training exercises simulating real-world combat scenarios, honing skills needed for rapid response situations.
- Ensured mission readiness by efficiently managing ammunition inventory and distribution during field operations.
- Optimized crew performance by regularly evaluating individual strengths and weaknesses, providing targeted feedback for improvement.
- Maintained optimal equipment functionality with regular maintenance checks, ensuring mission readiness at all times.
Education
No Degree - Accounting
Lee College
Baytown, TX01-2027
High School Diploma -
Hull-Daisetta High School
Daisetta, TX05-1988
Skills
- Accounting and bookkeeping
- Accounts Payable and Receivable
- Bookkeeping software proficiency
Timeline
Dog Trainer
Rusk County 2nd Chance Initiative
07.2024 - 01.2025
General Laborer
Mundy Companies
01.2018 - 11.2018
Parts Specialist/Merchandiser
O'Reilly Auto Parts
04.1999 - 10.2012
Stocker/Grocery Sacker
Best Food Store
06.1994 - 03.1999
M1 Armor Crewman
US Army
11.1988 - 10.1991
No Degree - Accounting
Lee College
High School Diploma -
Hull-Daisetta High School
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