Summary
Overview
Work History
Education
Skills
Timeline
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Robert Hannah

Fredonia

Summary

Dynamic professional with a proven track record at UMH Properties, INC, excelling in maintenance optimization and customer satisfaction. Skilled in cash handling and database management, I effectively increased equipment efficiency while fostering strong client relationships. My attention to detail and problem-solving abilities drive successful outcomes in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Deputy Clerk

Town of Pomfret
01.2025 - Current
  • Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
  • Completed complex forms accurately, minimizing errors and potential delays in processing.
  • Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Utilized office management software to record and track customer information.

Lead Maintenance Technician

UMH Properties, INC
06.2024 - 12.2024
  • Generated and completed work orders for repairs, maintenance, and component replacement.
  • Increased overall equipment efficiency by optimizing maintenance processes, including prioritization of work orders and inventory management.
  • Conducted root cause analysis investigations after major breakdowns or incidents to prevent future occurrences.
  • Performed carpentry work by constructing and repairing walls, doors, windows and [Item].
  • Provided functional plumbing by repairing leaks, removing drain clogs and lubricating parts.
  • Repaired and installed electrical wiring for light fixtures, power outlets and [Type] system.
  • Kept grounds clean and maintained landscaping by removing debris, watering and mowing.
  • Contributed to cost savings initiatives by identifying opportunities for repair instead of replacement, extending the lifespan of critical machinery.
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.

Mixer/Mill Operator

INX International Ink Co.
05.2022 - 05.2023
  • Kept a clean and organized workspace, minimizing potential hazards and promoting a safe working environment.
  • Completed required paperwork accurately, ensuring proper documentation of work activities and batch information for future reference or audits.
  • Ensured safety compliance, adhering to company guidelines and industry regulations during mixing operations.
  • Collaborated with team members for better workflow coordination and increased productivity.
  • Enhanced product consistency by closely monitoring and adjusting mixing processes.
  • Supported quality control efforts by carefully documenting batch information for traceability purposes.
  • Kept detailed records of equipment problems and reported irregularities to supervisor.
  • Reduced cross-contamination risks by diligently following sanitation protocols when cleaning mixing equipment.
  • Actively participated in safety meetings, staying informed on workplace regulations, policies and procedures.
  • Consistently met or exceeded production quotas while maintaining high-quality output standards.
  • Reduced waste by optimizing ingredient measurements and maintaining accurate records.

Lead Sales Representative

TrueGreen
03.2019 - 12.2021
  • Continuously refined personal sales approach based on feedback from clients and colleagues, resulting in increased efficiency and effectiveness.
  • Established strong relationships with clients, resulting in increased repeat business and referrals.
  • Increased average deal size by focusing on high-value accounts and upselling additional products or services when appropriate.
  • Spearheaded cross-functional collaboration between sales teams to coordinate efforts during large-scale projects.
  • Mentored junior sales representatives, sharing best practices and helping them achieve their personal goals.
  • Managed a diverse portfolio of accounts across various industries while maintaining a high level of satisfaction among all clients.

Education

High School Diploma -

Fredonia Central School
Fredonia, New York
06-2010

Skills

  • Prioritization
  • Customer satisfaction
  • Cash management
  • File maintenance
  • Spreadsheet development
  • Confidentiality
  • Flexible and adaptable
  • Attention to detail
  • Data entry
  • Microsoft office
  • Problem-solving

Timeline

Deputy Clerk

Town of Pomfret
01.2025 - Current

Lead Maintenance Technician

UMH Properties, INC
06.2024 - 12.2024

Mixer/Mill Operator

INX International Ink Co.
05.2022 - 05.2023

Lead Sales Representative

TrueGreen
03.2019 - 12.2021

High School Diploma -

Fredonia Central School

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