Robert Hansen
Broken Arrow,OK
Summary
I have been in the banking industry for 35 years, all in the Tulsa area. ZI have been a member of Indian Springs for 35 years and at Tulsa Country Club before that. My handicap has been as low as a 3. I am looking for a golf related job opportunity as i get out of the banking business. I have been president of the Indian Springs Men's Golf Association as well as having served on the Board.
Overview
35
35
years of professional experience
Work History
Loan Officer
Mortgage Solutions Financial
07.2023 - Current
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
- Examined customer loan applications for loan approvals and denials.
- Developed strong relationships with customers through high levels of customer service.
- Cultivated lasting relationships with satisfied clients that led to repeat business as well as referrals from friends or family members.
Loan Officer
Fairway Independent Mortgage
05.2015 - 03.2023
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Developed strong relationships with customers through high levels of customer service.
Loan Officer
Spirit Bank
09.2011 - 05.2015
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
Loan Officer
Southern Mortgage
09.1990 - 09.2011
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Developed strong relationships with customers through high levels of customer service.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
Education
Bachelor of Science - Business Administration
Kansas State University
Manhattan Ks08-1970
Skills
- Database management
- Documentation review
- Relationship building and management
- Sales expertise
Timeline
Loan Officer
Mortgage Solutions Financial
07.2023 - Current
Loan Officer
Fairway Independent Mortgage
05.2015 - 03.2023
Loan Officer
Spirit Bank
09.2011 - 05.2015
Loan Officer
Southern Mortgage
09.1990 - 09.2011
Bachelor of Science - Business Administration
Kansas State University
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