Highly skilled technician with significant experience in troubleshooting, maintenance and repair of various systems. Possess strong analytical abilities and problem-solving skills necessary for diagnosing complex issues. Demonstrated success in improving system performance and reliability through preventative maintenance and timely repairs. Proven ability to work under pressure while maintaining high standards of service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Auto Sales & Technician
Self Employed
Hagerstown, MD
02.2023 - Current
Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
Filled out work orders, repair logs and maintenance plans to document work completed.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Replaced defective components or parts as needed.
Inspected materials and equipment regularly to check for potential hazards and machine defects.
Communicated with distributors to acquire necessary equipment for projects.
Caregiver
Gt Independence
Smithsburg, MD
10.2024 - 02.2025
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Organized oral medications for clients following dosage and schedule requirements.
Consulted with client care team to continually update care plans.
Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Developed plans for respite care when needed based on availability of family members or other caregivers.
Assisted clients with maintaining good personal hygiene.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Helped clients get in and out of beds and wheelchairs.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Sales Contractor
Top Tier
Winchester, VA
06.2024 - 11.2024
Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
Consulted with long-term, new, and prospective customers to understand needs and propose ideal solutions.
Created and maintained strong relationships with existing customers to ensure repeat business.
Analyzed sales space capacities based on system parameters, securing high stock availability.
Processed ACH, debit and credit card transactions for clients.
Conducted market research to identify trends, opportunities, and threats in the industry.
Produced and updated effective marketing literature to highlight features and engage interest of potential customers.
Prepared proposals, quotes, contracts and presentations for solar customer review.
Negotiated contracts with suppliers and subcontractors for materials used in solar system installations.
Evaluated financial data from customers in order to provide accurate quotes for proposed projects.
Automotive Technician
Hyundai Motors
Hagerstown, MD
11.2022 - 10.2023
Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
Estimated costs of vehicle repair.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Cooperated with other technicians from different disciplines to achieve optimal integration.
Communicated effectively with customers about repair progress and costs involved.
Planned work procedures using charts, technical manuals and experience.
Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Inspected vehicle engines and other components to identify potential issues.
Tested engine, safety and combustion control standards to comply with state vehicle requirements.
Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
Inspected vehicles for damage and recorded findings to facilitate repairs.
Interpreted drawings and schematics to pinpoint sources of mechanical issues.
Removed old oil, replaced filters, and added correct amounts of fluids.
Attended technical training courses when available to increase knowledge base.
Adjusted and repaired systems to meet manufacturers' performance specifications.
Conducted test drives before and after repair services.
Evaluated, repaired and aligned vehicle suspensions.
Adjusted headlights for proper alignment per customer request.
Package Handler
FedEx Ground
Hagerstown, MD
09.2022 - 01.2023
Examined and inspected containers, materials, and products to meet packing specifications.
Assembled containers or crates for large shipments using hand tools and power tools.
Stacked boxes onto pallets in an efficient manner.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
Performed preventive maintenance on material handling equipment to ensure operational efficiency.
Used scanners to track parcel information, condition or receipt.
Monitored package deliveries to ensure timely arrivals at destinations.
Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Sorted packages to appropriate slide, line or belt for final distribution.
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Packed, sealed, and labeled shipments adhering to company standards and protocols.
Used digital database to keep records of units and stock moved.
Custodial Maintenance Worker
Washington County Schools
Smithsburg, MD
01.2022 - 08.2022
Perform routine maintenance checks on heating and cooling systems and plumbing fixtures; report any malfunctions or needed repairs to supervisor.
Stripped, sealed and polished floors.
Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
Checked inventory for required supplies and made lists for needed cleaning products.
Enforce rules regarding use of building facilities; ensure proper usage by tenants or visitors.
Followed company uniform, performance and security policies with every job.
Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Completed routine maintenance checks, notifying management of needed repairs.
Assist with the set-up of meeting rooms including moving tables, chairs and setting up audio, visual equipment.
Opened and closed building with necessary checks, alarms and door security.
Cleaned building floors by sweeping, mopping or vacuuming.
Monitored building security and safety by locking doors or avoiding hazards.
Followed safety processes for all manual and electric cleaning equipment.
Education
High School Diploma -
Smithsburg High School
Smithsburg, MD
05-2020
Skills
Blueprint reading
Equipment maintenance
Troubleshooting techniques
Automotive diagnostics
Customer service
Preventive maintenance
Team collaboration
Project management
Problem solving
Technical training
Attention to detail
Network administration
Customer interaction
Maintenance and repair
Works Well Under Pressure
Document preparation
Cost control
System installation
Issue resolution
Diagnostic testing
Schematic reading
Innovation skills
Affiliations
I bowl in a league, actively exercise, and love to hunt and fish!