Robert Harden
Irving,TX
Summary
With over 20 years of professional experience, including 15 years in supply chain/logistics and 10 years in sales and consumer packaged goods, I bring a diverse skill set. Proficient in Excel, PowerPoint, Microsoft Word, IRI, ECRM, SAP, Analyzer, SSP, Fast-lane, TSC Control Panel, SharePoint, Kronos, Webex, Six Sigma, TMS, Keeptruckin, Tableau, and 5S, I have a strong technical background. My exceptional management skills allow me to develop and maintain business-to-business relationships while also nurturing individuals and teams for organizational success. Known for consistently exceeding expectations across cost and efficiency objectives, as well as expertise in large program design and implementation. Focused on cross-functional communication and customer satisfaction, dedicated to driving success in every aspect of work.
Overview
20
20
years of professional experience
Work History
Transportation Manager
Texas Materials Group
03.2022 - Current
- Ensured that leased drivers fulfilling all contracted obligations including Company and DOT regulations, policies, and procedures pertaining to leased drivers, and the safe, timely delivery of materials from Company production facilities to the end-use customer
- Coordinates the production of leased drivers in terms of number of loads required by production facility by leased driver in relation to the total population of leased drivers under contract
- Coordinates upcoming projects with Construction and Material managers to move equipment and material efficiently and effectively in our network
- Works closely with the Estimating group in providing trucking rate and other information used in bidding work for the Company
- Initiates and/or conducts meetings with internal and external customers with respect to issues that may arise in delivery of materials produced by the Company
- Analysis data and resources to discover operational opportunities and develop improvement methods, SOP’s, and procedures
- Manages a team of 10 Dispatchers/Customer Services associates along with over 100 third party independent CDL drivers between 3 separate companies
- Initiates and/or conducts meetings with internal and external customers with respect to issues that may arise in delivery of materials produced by the Company
Logistics Manager
Carvana
09.2019 - 03.2022
- Responsible for daily operations and execution; Problem solving to remove barriers for execution
- Maintain adherence to delivery standards, regulatory requirements and Standard Operating Procedure (SOPs)
- Maintain open and effective communication with direct reports, logistics network, and location team members
- Provide premium customer service and efficiently deploy assets; by managing inventory and route or departure accuracy
- Responsible for a fleet of over 100+ CDL Class A drivers including performance management, scheduling, and hiring and DOT compliance
- Primary liaison for logistics between retail operations, 3rd party vendors, inspection center operations, and corporate partners
Transportation Area Manager
Amazon Fulfillment Center
11.2017 - 09.2019
- Streamlined logistics in the operation through analyzing metrics and identifying the root cause of problem areas
- Maintain adherence to delivery standards, regulatory requirements and Standard Operating Procedure (SOPs)
- Managed carrier relations activities of designated carrier area and achieving efficient, reliable, cost effective transportation functions
- Analyzed modal/carrier data to benchmark service standards, applicable trends, and financial strengths, to ensure contracted service levels are being met
- Started, established and maintained company’s first CDL based OTR driving program to be implemented nationwide
- Created and Implemented company initiatives in Transportation that will improve lead-time, costs and service for opportunities impacting carrier network and service levels
- Monitor shipments for customers to ensure on time, accurate, and satisfactory deliveries
- Maintain databases of logistics information along with clean and accurate data within the transportation management system (TMS)
Distribution Supervisor
Great Lakes Coca-Cola Distribution
10.2015 - 11.2017
- Responsible for hiring, managing, and delegating the day-to-day delivery operations for a team of 90+ CDL drivers in an outbound distribution environment
- Maintain adherence to delivery standards, regulatory requirements and Standard Operating Procedure (SOPs)
- Develop, lead, and implement strategic and tactical objectives to support DC goals, budget, and customer initiatives
- Maintained effective cross-functional communication across departments to resolve issues and accomplish tasks
- Analysis data and resources to discover operational opportunities and develop improvement methods and procedures
- Serves as department Safety Champion conducting monthly safety meetings to department
- Ensure the development, implementation and updating of required written and electronic safety and health programs and plans
- Conduct detailed incident and accident investigation determining cause of incident
- Collaborated with other departments to develop cross-functional solutions for logistical challenges.
- Reduced order processing time with streamlined packing and shipping methods.
Strategic Account Manager
Waste Management
05.2005 - 10.2015
- Responsible for managing and forecasting the transactions of Waste Management’s largest account representing $10MM+ in annual sales
- Lead 3rd party vendor contract negotiations, set up services, and maintain relationships within respective accounts while enhancing ROI
- Utilize various syndicated databases to conduct territorial market research analyzing 3rd party vendor services and rates in efforts to provide accounts with relevant services and competitive pricing
- Oversaw new online program from ground-up with little to no budgets or goals, generating sales of $2 million in first year, program now generates annual revenue of over $3 million
- Analyze business operation, market trends, costs, and financial liability through the P&L process to project future revenue and expenses
Education
M.B.A. - Business Administration
Colorado Technical University
chicago, illinois01.2015
B.A. - Business Management
University of Mobile
mobile, alabama01.2002
Skills
- Excel
- PowerPoint
- Microsoft Word
- IRI
- ECRM
- SAP
- Analyzer
- SSP
- Fast-lane
- TSC Control panel
- Sharepoint
- Kronos
- Webex
- Six Sigma
- TMS
- Keeptruckin
- Tableau
- 5S
Timeline
Transportation Manager
Texas Materials Group
03.2022 - Current
Logistics Manager
Carvana
09.2019 - 03.2022
Transportation Area Manager
Amazon Fulfillment Center
11.2017 - 09.2019
Distribution Supervisor
Great Lakes Coca-Cola Distribution
10.2015 - 11.2017
Strategic Account Manager
Waste Management
05.2005 - 10.2015
B.A. - Business Management
University of Mobile
M.B.A. - Business Administration
Colorado Technical University
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