Robert Harden, MHA
Cincinnati,Ohio
Summary
Skilled Business Development and Project Management leader offering 5+ years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
7
7
years of professional experience
Work History
Business Development Manager
Maxim Healthcare Staffing
04.2021 - Current
- Voted 2022 Business Development Manager of the year
- Provided and Staffing Services and managed projects in direct relationships with CEO’s, CFO’s, COO’s, VP’s, and Directors
- Lead the Northeast Region in sales Q2, Q3, Q4 for both FY, 21 and FY’22
- Ranked in top 2 % of 107 Business Development Managers within the company FY’22
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- This responsibility includes development of a business plan and potential referral opportunities in the area
- 2x Annual contest winner based on sales revenue
- Within 6 months produced $1.6 million in revenue for 1st contest win
- Year 2 produced $2.4 million in revenue for 2nd contest win
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Healthcare Staffing Recruiter / Account Manager
Maxim Healthcare Staffing
02.2020 - 04.2021
- Ranked in top 20 out of 413 healthcare recruiters for Q3 and Q4 2020
- Lead the area in total number of healthcare providers on assignment Q3 and Q4 of 2020
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Coached and mentored new incoming recruiters
- Built and maintained relationships with healthcare professionals and clients
- Screened and qualified candidates
- Drove the financial Operation running weekly edits through payroll.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Enterprise Car Sales Consultant
Enterprise Car Sales
12.2018 - 01.2020
- Bluegrass All Starr award 5 months straight
- 2x Blue Grass Sales consultant of the quarter
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Assistant Branch Manager
Enterprise Rent-A-Car
07.2017 - 12.2018
- Provided excellent customer service
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Finished #1 of the manger matrix 3x in a row in a 6 month span
- Averaged top 3 in the state of Kentucky for Manager Matrix
- 3x Exceptional Achievement award winner
- Delegate duties to make sure the branch grows
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Demonstrated knowledge of branch financial products, loans and lines of credit.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
Personal Training Director
LA Fitness
07.2016 - 07.2017
- Sold and performed 20 training sessions per week.
- Planned and directed fitness operations for facility bringing in more than $20k in monthly business.
- Supervised and managed 10 personal training employees.
- Trained and led team of 10 staff focused on maximizing service sales and conducting up to 15 weekly appointments.
Education
Masters in Healthcare Administration -
Sullivan University
Louisville, KY05.2021
Bachelor of Science - Kinesiology
Morehead State University
Morehead, KY12.2015
Skills
- Financial Management
- Google Project Management Certified
- Time Management
- Innovation
- Financial Operations
- Financial Results
- Driving Results
- Sales Presentation
- Account Planning
- Prospecting
- Client Consultations
- Stakeholder Communication
- Inventory Control
- Vendor Sourcing
- Productivity Improvement
- Work Flow Planning
- Contract Development
- Resource Management
- Proposal Development
- Cost Management
Timeline
Business Development Manager
Maxim Healthcare Staffing
04.2021 - Current
Healthcare Staffing Recruiter / Account Manager
Maxim Healthcare Staffing
02.2020 - 04.2021
Enterprise Car Sales Consultant
Enterprise Car Sales
12.2018 - 01.2020
Assistant Branch Manager
Enterprise Rent-A-Car
07.2017 - 12.2018
Personal Training Director
LA Fitness
07.2016 - 07.2017
Masters in Healthcare Administration -
Sullivan University
Bachelor of Science - Kinesiology
Morehead State University
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