Robert Harlow
Ormond Beach,FL
Summary
As a seasoned Owner Manager at Quality Home Crafters and Dynamic Discount LLC., I excel in driving profitability and efficiency through strategic planning and market analysis. My leadership has fostered team productivity and superior customer service, leveraging skills in budget administration and negotiation. I adeptly balance regulatory compliance with innovative marketing tactics, significantly enhancing business growth.
Overview
31
31
years of professional experience
Work History
Owner Manager
Quality Home Crafters
Bradford, Vermont
06.1985 - 01.2016
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Negotiated contracts with vendors and suppliers.
- Analyzed industry trends to develop competitive strategies.
- Oversaw budgeting and financial management.
- Created marketing campaigns to attract new customers.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Set pricing structures according to market analytics and emerging trends.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Owner Manager
Dynamic Discount LLC.
Bradford, VT
05.1994 - 01.2006
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Oversaw budgeting and financial management.
- Collaborated with other owners on joint ventures and shared resources.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Set pricing structures according to market analytics and emerging trends.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Hired and trained new department managers to increase team oversight and productivity.
- Executed performance reviews to encourage improved productivity for team members.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Implemented successful business strategies to increase revenue and target new markets.
- Coached, mentored and trained team members in order to improve their job performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
BBA - Business Managment
University of Vermont
Burlington, VT01-2001
High School Diploma -
Hanover High School
Hanover, NH06-1976
Skills
- Administrative Oversight
- Budget Administration
- Marketing tactics
- Business Management
- Regulatory Compliance
- Oversee employees
- Operate all necessary equipment IE: trucks, Hand trucks, Forklifts, Backhoe
- Staff hiring
- Negotiation
- Verbal and written communication
Affiliations
- I served On the Village of Bradford's Board of Trustees as Chair
- I was deeply involved with the Bradford area Chamber of Commerce
- I love to ride Motorcycles
- I play Pickleball!
Timeline
Owner Manager
Dynamic Discount LLC.
05.1994 - 01.2006
Owner Manager
Quality Home Crafters
06.1985 - 01.2016
BBA - Business Managment
University of Vermont
High School Diploma -
Hanover High School
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