Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Harris

Antioch

Summary

Dynamic professional with a proven track record in project management and customer service, exemplified during tenure at Toll Brothers. Skilled in leading teams to exceed project deadlines and customer expectations, leveraging expertise in time management and problem-solving. Demonstrated ability to enhance customer satisfaction and drive business growth through strategic planning and effective collaboration.

Overview

2025
2025
years of professional experience

Work History

Sales Associate

Lowe's
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Developed strong rapport with customers and created positive impression of business.

Project Manager

Toll Brothers
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.

Real Estate Agent

Drewry Realty
03.2022 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.

Project Manager

Arcadia Homes
02.2012 - 01.2014

Managed all phases of construction,scopes of work,contracts,scheduling, building finals,buyer walk thrus and tract acceptance

Education

Bachelors - Business Administration

University of San Francisco
San Francisco, CA
06.1988

Associate Of Arts - General Studies

Laney College
Oakland, CA
06.1986

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Real Estate Agent

Drewry Realty
03.2022 - Current

Project Manager

Arcadia Homes
02.2012 - 01.2014

Sales Associate

Lowe's

Project Manager

Toll Brothers

Bachelors - Business Administration

University of San Francisco

Associate Of Arts - General Studies

Laney College
Robert Harris