Summary
Overview
Work History
Education
Skills
Timeline
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Robert Hart

Yakima,WA

Summary

Experienced worker. Punctual and reliable. Was as restaurant manager for over a decade and regularly dealt with conflict resolution effectively. Regularly worked late nights and de-escalated aggressive people on property grounds. Used to working on feet for extended periods. Between work and hobbies walked 20,000+ steps per day. Physically healthy and capable.

Overview

17
17
years of professional experience

Work History

Restaurant Manager

Sea Galley
05.2011 - 10.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Was in charge of grounds and property, regularly confronting people who shouldn't be on property.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Maximized quality assurance by completing frequent line checks.

Front End Staff

Costco
10.2017 - 09.2018

Server

Sea Galley
09.2006 - 05.2011

Front End Operations Supervisor

Wray's Thriftway
05.2007 - 10.2009

Education

Associate of Arts - General Studies

Yakima Valley Community College
Yakima, WA
05.2005

Skills

  • Verbal and written communication
  • Patrolling
  • Workplace Safety
  • Physical Fitness
  • Complex Problem-Solving
  • De-Escalation Techniques
  • Vigilance Awareness
  • Knowledge of supervisory concepts
  • Honest and Dependable

Timeline

Front End Staff

Costco
10.2017 - 09.2018

Restaurant Manager

Sea Galley
05.2011 - 10.2023

Front End Operations Supervisor

Wray's Thriftway
05.2007 - 10.2009

Server

Sea Galley
09.2006 - 05.2011

Associate of Arts - General Studies

Yakima Valley Community College

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Robert Hart