To obtain a position where my experience and decision-making abilities in security will result in the highest personal and professional achievement for myself and those I service.
Overview
14
14
years of professional experience
Work History
Owner /Operator
Millz & Transportation LLC.
10.2023 - Current
Passion for the industry and dedication to providing excellent service
Provides exceptional customer service, by addressing issues promptly to ensure customer satisfaction and repeat business
Strong ability to increase customer satisfaction by providing high-quality services and timely communication
Manage daily operations for optimal efficiency, streamlining processes to reduce costs.
Keeping track of miles driven, hours worked and delivery times and locations
Training Engineer
Schneider National
01.2020 - 09.2023
Teach, train, and asses proficiency of basic daily skills of following: Introduce new students to railyard policy and protocol, Provide education surrounding pre/post trips
Served as a state certified third party CDL instructor
Train students on coupling/uncoupling, Ensure each student has full understanding of company core values, Assist in customer relationship building
Enhanced employee performance with the development and implementation of customized training modules and materials.
Created engaging visual aids that supported effective communication of technical information during training sessions.
Truck Driver
Schneider National
10.2018 - 01.2020
Deliver goods to local and cross town customers in a timely manner, Inspect vehicle and record any issues, Manage logs and records per DOT regulations, Operate tractor in safe operating condition according to DOT, Exemplify good customer service etiquette with all customers
Lieutenant
Digby Detective and Security
09.2015 - 10.2018
Secure and patrol inside and outside grounds of the hospital, Assist patients as needed, Monitor all surveillance cameras, Monitor and authorize entrance and departure of employees, and patients, Respond rapidly to security emergencies should they occur, Conduct regular safety inspections of all hospital areas, Protect hospital personnel and property form theft and other damages
Sergeant
Digby Detective and Security Agency
01.2012 - 01.2016
Supervise local banks officers, Meet with bank officials to ensure proper procedures were being followed, Conduct uniform, credential, and vehicle inspections, Train new hires, Handle scheduling
Armed Security Officer
Digby Detective Security Agency
05.2010 - 01.2012
Greet customers entering and exiting, Monitor all security cameras, Secure cashing areas and vaults, Patrol inside and outside grounds of banking facility, Assist customers where needed
Over the Road Sprinter/OTR Box Truck Driver at Nolan Transportation Group, LLCOver the Road Sprinter/OTR Box Truck Driver at Nolan Transportation Group, LLC