Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Timeline
Generic

Robert Hatcher

Attalla,AL

Summary

Motivated business professional bringing 10+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Business Owner

Allsorts LLC
02.2019 - Current
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Expanded market reach with targeted marketing campaigns and strategic partnerships.
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Established strong customer relationships through excellent communication and attentive service.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Implemented efficient systems for inventory management, order processing, and shipping logistics.
  • Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Business Owner

S&K Wholesale
03.2017 - 03.2019
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Established strong customer relationships through excellent communication and attentive service.
  • Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Heavy Tow Operator

Weil Wrecker Service
09.2015 - 03.2017
  • Enhanced customer satisfaction by providing timely and efficient towing services.
  • Reduced response time for service calls by optimizing route planning and vehicle maintenance schedules.
  • Safely transported vehicles to designated locations, ensuring minimal damage and prompt delivery.
  • Maintained professionalism while interacting with customers, providing clear communication and addressing concerns.
  • Operated various types of tow trucks, including flatbeds, wheel lifts, and heavy-duty wreckers, to accommodate diverse towing needs.
  • Navigated complex traffic scenarios while maneuvering large tow trucks with precision, ensuring the safety of pedestrians and other drivers on the road.
  • Performed emergency winch-outs during inclement weather conditions, demonstrating expertise in off-road recovery techniques.

Business Owner

Relic Wrangler
07.2012 - 09.2015
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Driver, Oversize Loads

Kirk Trucking
08.2008 - 07.2012
  • Enhanced delivery efficiency by planning and executing optimal routes for oversize load transportation.
  • Ensured timely deliveries by adhering to strict schedules and promptly addressing any unforeseen obstacles.
  • Maintained exceptional safety records while transporting oversized loads, conducting thorough pre-trip inspections, and complying with all regulations.
  • Reduced potential accidents by identifying hazardous road conditions and implementing appropriate risk mitigation strategies.

Education

No Degree - General Studies

University of Maryland
Military Correspondence
1990

No Degree - CDL

Bevill State Community College
Sumiton, AL
1999

High School Diploma -

Carbon Hill High School
Carbon Hill, AL
1989

Skills

  • Business Planning
  • Business Administration
  • Quality Assurance
  • Regulatory Compliance
  • Staff Management
  • Business Development
  • Project Management
  • Customer Service
  • Customer Relations
  • Negotiation and Persuasion
  • Vendor Relationship Management
  • Sales Development

Affiliations

  • Veterans of Foreign War Post3128 Fort Payne

Additional Information

Being a veteran, a heavy equipment truck driver as well as a business owner of several different variations of product or service, I feel I have acquired skills and attributes suitable for today's work force. I think I could be an asset to a company environment and a team player to help someone else succeed.

Timeline

Business Owner

Allsorts LLC
02.2019 - Current

Business Owner

S&K Wholesale
03.2017 - 03.2019

Heavy Tow Operator

Weil Wrecker Service
09.2015 - 03.2017

Business Owner

Relic Wrangler
07.2012 - 09.2015

Driver, Oversize Loads

Kirk Trucking
08.2008 - 07.2012

No Degree - General Studies

University of Maryland

No Degree - CDL

Bevill State Community College

High School Diploma -

Carbon Hill High School

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Robert Hatcher