Robert Hawkins II
Pendergrass,US
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. I'm good at planning ahead, seeing the big picture, implement processes, and creating a culture of accountability & excellence. Known for adaptability and strives to meet changing organizational needs within a reasonable time frame.
Overview
10
10
years of professional experience
Work History
Roll Off Driver
WM
Homer, GA
10.2024 - Current
- Operated roll-off trucks to transport waste materials efficiently and safely.
- Conducted pre-trip and post-trip inspections to ensure vehicle compliance within safety standards.
- Collaborated with dispatch to optimize routing and reduce downtime during operations.
- Maintained accurate records of waste pickups and deliveries in compliance with regulations.
- Resolved customer service issues promptly, maintaining positive relationships with clients and communities.
- Adhered to safety protocols, reducing the risk of accidents and maintaining a safe working environment.
- Demonstrated adaptability by handling various types of roll-off containers tailored to specific client needs.
Floater
Kubota Tractor Corporation
Jefferson, Georgia
04.2023 - 10.2024
- 1. Attend the daily morning huddle
- Learn each work area to help ensure positions are filled
- Fill in any position due to a team member being absent
- Root cause any bottlenecks on the production line and resolve them
- Help promote a safety culture and apply 5s principles in the weld shop
- Fix any defects on painted buckets in QA and return them to the loader line
- Ensure each work area tools have home locations
- Help train team members on work area processes when needed
- Communicate with team members about any changes regarding work flow
Welder
Kubota Tractor Corporation
Jefferson, Georgia
11.2022 - 04.2023
- Attend morning department huddle
- Inspect my work area to ensure I have the proper tools for the job
- Safely assemble and tact weld tractor booms together
- Help the team out by working an area my team leader or supervisor asks me to help in
- Communicate any issues to my team leader or supervisor if needed
- Apply 5s principles where applicable in my work area
- Consistently wear my PPE while in the building and at my station in the weld shop
- Maintain a consistent pace to ensure carts are unloaded and sent back to the line support department
- Ensure my work area is clean before leaving for the day
Route Manager
Waste Management
Norcross, GA
02.2022 - 11.2022
- Responsible for 50 residential routes and 75+ employees
- Resolve any customer issues that may come up
- Complete monthly safety reports on drivers and helpers
- Help complete new driver onboarding process within a 90 day timeframe
- Started the process of the Post-trip inspection lane for the company vehicles
- Monitor routes to ensure drivers finish their routes and that they don't exceed DOT hours
- Work with dispatch to create tickets for customers and assign the tickets to drivers
- Communicate with the maintenance team when a company vehicle breaks down
Operations Supervisor
Penske Truck Leasing and Logistics
Lawrenceville, GA
06.2021 - 02.2022
- Led 60+ class A drivers and 10+ helpers
- Helped increased Focus Store reporting from nonexistent to 40%
- Scheduled drivers on routes through Oracle TMS
- Dispatched routes out in a timely manner to make sure orders arrive within the customer's delivery window
- Manage helper hours and driver incentives to help decrease labor cost & reflect P&L budget goals
- Help oversee driver's hours of service to maintain DOT compliance
- Insure drivers fill out their OS&D report and communicate any returned product
- Team up with the yard drivers to make sure equipment is road ready and call-in repairs for Tractors / Trailers
- Communicate with customer through CRM or e-mail regarding delays, roadblocks, etc.
Operations Supervisor
Republic Services
Winder, GA
12.2019 - 05.2021
- Led 20+ class B drivers
- Responsible for P&L of the commercial division and hitting budget goals
- Collaborated with drivers to achieve 80% intercompany disposal goal
- Helped build routes and restructured routes to keep drivers within DOT hours of service
- Communicated with customers to solve service issues or to up sell service(s)
- Worked with the sales team on areas to focus where customer acquisition was low or nonexistent
- Daily went through driver pre-trip / post-trip forms and followed up with the maintenance team to ensure repairs were made
- Performed weekly driver observations and addressed driver issues
- Checked in with dispatch to ensure route paperwork was entered in and the check-in / check-out process was done daily
Operations Supervisor
Republic Services
Nashville, TN
01.2019 - 12.2019
- Led 15+ class B drivers and 10+ helpers
- Responsible for the P&L of the residential division and hitting budget goals
- Collaborated with drivers to cover additional routes and ensured routes were serviced
- Helped build routes and restructured routes to keep drivers within DOT hours of service
- Communicated with customers to solve service issues or to up sell service(s)
- Worked with the sales team to maintain a large city contract and individual customers
- Daily went through driver pre-trip / post-trip forms and followed up with the maintenance team to ensure repairs were made
- Performed weekly driver observations and addressed driver issues
- Checked in with dispatch to ensure route paperwork was entered in and the check-in / check-out process was done daily
Commercial Driver
Republic Services
Murfreesboro, TN
02.2016 - 01.2019
- Responsible to perform a daily pre-trip & post-trip
- Safely and efficiently service the customers on my route
- Team player by helping other drivers when needed
- Reported any container or customer issues with management
- Communicated with the maintenance team of any truck issues
- Completed the route cover sheet by reporting accurate beginning and ending mileage
- Time stamped each stop
- Maintained hours of service to complete the route
Education
Bachelor of Arts - Religious Studies
Texas Independent Baptist Seminary
Skills
- Customer Service
- P & L experience
- Route Analysis
- Self motivation
- Task prioritization
- Team building
- Decision-making
- Effective communication
- Active listening
- Organizational skills
- Attention to detail
Timeline
Roll Off Driver
WM
10.2024 - Current
Floater
Kubota Tractor Corporation
04.2023 - 10.2024
Welder
Kubota Tractor Corporation
11.2022 - 04.2023
Route Manager
Waste Management
02.2022 - 11.2022
Operations Supervisor
Penske Truck Leasing and Logistics
06.2021 - 02.2022
Operations Supervisor
Republic Services
12.2019 - 05.2021
Operations Supervisor
Republic Services
01.2019 - 12.2019
Commercial Driver
Republic Services
02.2016 - 01.2019
Bachelor of Arts - Religious Studies
Texas Independent Baptist Seminary