Robert Hebert

Effectively communicate with customers as well as fellow team members and management to achieve goals and requested assistance.

Work aggressively towards time goals and assignment completion.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

• Identified funding opportunities for small businesses, assisting with grant writing and loan applications as needed.
• Negotiated contracts with vendors and suppliers, securing favorable terms for clients'' businesses.
• Assisted clients with financial analysis and budgeting, leading to improved financial health and stability.
• Developed comprehensive business plans for clients, resulting in increased revenue and growth.
• Implemented process improvements, streamlining operations for greater efficiency and cost savings.
• Maximized profitability through detailed analysis of product offerings, pricing structures, inventory control methods.
• Provided guidance on marketing strategies, helping clients attract new customers and increase sales.
• Facilitated workshops on various business topics including leadership development, customer service excellence, and team building.
• Collaborated with clients to develop strategic plans, setting clear goals and milestones for success.

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
• Managed crisis situations effectively while minimizing disruption to daily operations.
• Enhanced company performance by implementing strategic plans and overseeing daily operations.
• Prepared annual budget forecasts and monitored performance to meet organizational objectives.
• Drove revenue growth by expanding product offerings and identifying new market opportunities.
• Cultivated strong relationships with external partners to foster collaboration and maximize resources.
• Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
• Established a culture of accountability by setting clear expectations and holding individuals responsible for results.

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
• Scheduled and supervised subcontractor work on each project assigned