Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Helgeson

Willowick,Ohio

Summary

Linux Infrastructure Engineer with expertise in CI/CD and automation, enhancing operational efficiency and system reliability. Led initiatives for high-availability solutions and upgraded security infrastructures. Noted for strong problem-solving abilities and a proactive mindset, achieving significant improvements in network management and system resilience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Linux Infrastructure Engineer

LightRiver Technologies
Willowick, OH
04.2024 - Current
  • Designed and configured reliable multi-server geographically redundant and highly available network management systems.
  • Advised strategies and needs for utilizing a multitude of different hypervisors including KVM, HyperV, VMWare and Nutanix.
  • Supported systems post install by providing patches, troubleshooting, and operating system updates.
  • Built custom scripts and solutions for automation that cut down install times for faster product deployment.

Network Engineer

Intermax Networks
11.2022 - 04.2024
  • Spearheaded the development and implementation of a robust CI/CD pipeline, enhancing deployment efficiency and reliability.
  • Overhauled security infrastructure, conducting in-depth reviews of legacy systems and implementing secure, modernized solutions.
  • Championed the integration of automation throughout the network using Ansible, Git, Bash, Python, and HashiCorp products, driving efficiency and accuracy.
  • Engineered high-availability solutions, ensuring consistent system uptime and operational resilience.
  • Recognized as the in-house Linux authority, responsible for architecting and deploying core system infrastructures.
  • Resolved advanced Tier 3 network queries and proficiently configured routing and switching setups for new clients.
  • Innovated containerization strategies, replacing older systems with low-resource, high-efficiency technologies.

Help Desk Technician

Intermax Networks
04.2022 - 11.2022
  • Delivered high-quality technical support, resolving diverse software, hardware, and network issues, and showcasing in-depth knowledge of Microsoft Windows and Active Directory.
  • Communicated technical solutions clearly to non-technical users, ensuring understanding and compliance.
  • Managed and prioritized a high volume of support requests, effectively balancing urgency and impact.
  • Collaborated closely with team members to share knowledge and contribute to departmental goals.
  • Documented resolutions and procedures, enhancing the department's knowledge base and support capabilities.

Education

High School Diploma -

New Vision High School
Post Falls, Idaho
06.2011

Skills

  • Continuous Integration/Continuous Deployment (CI/CD)
  • Infrastructure as Code (IaC)
  • Containerization and Orchestration
  • Scripting and Automation
  • Version Control Systems
  • Monitoring and Logging
  • Network Management
  • Security Fundamentals

Certification

  • Juniper Networks Certified Associate, Junos (JNCIA-Junos), 11/01/22, Juniper Networks, https://www.credly.com/badges/58900a27-b8e8-48ce-b4a3-296beff65c94
  • CompTIA Security+ ce Certification, 11/01/21, CompTIA, https://www.credly.com/badges/3fe8133a-15c0-4b82-8128-ea73125e86b1
  • CompTIA Network+ ce Certification, 11/01/21, CompTIA, https://www.credly.com/badges/bd388415-8784-40f1-8397-453aa183f7e2

Timeline

Linux Infrastructure Engineer

LightRiver Technologies
04.2024 - Current

Network Engineer

Intermax Networks
11.2022 - 04.2024

Help Desk Technician

Intermax Networks
04.2022 - 11.2022

High School Diploma -

New Vision High School

Similar Profiles

CREATE PROFILE