Summary
Overview
Work History
Education
Skills
Basketball, Fishing, Gaming, Skating
Timeline
Generic

Robert Henley

Leland,NC

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

10
10
years of professional experience

Work History

Cashier/Fry Cook

Zaxby's Chicken Fingers & Buffalo Wings
06.2023 - 12.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Fry Cook

Miliken's Sea Food
01.2023 - 06.2023
  • Improved customer satisfaction by maintaining a clean and efficient fry station.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Streamlined kitchen operations with effective time management and multitasking skills.
  • Reduced food waste, closely monitoring product usage and inventory levels.

Waiter

El Tovar Hotel
09.2022 - 01.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Waiter

Texas Roadhouse
01.2022 - 09.2022

Delivery Driver

Papa John's Pizza
01.2020 - 01.2022
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Mover/driver

2 Men And A Truck
10.2018 - 01.2020
  • Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
  • Ensured safe transportation of items by properly loading and securing them in the moving truck.
  • Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
  • Maintained excellent customer service, addressing any concerns and providing solutions as needed.

68W Health Care Specialist

Army
08.2016 - 09.2018

Fry Cook

Red Elephant Pizza & Grill
01.2014 - 01.2016

Education

High School Diploma -

Lawton Chiles High School
Tallahassee, FL
01.2015

Skills

  • Payment Collection
  • Customer Service
  • Customer Assistance
  • Returns Processing
  • POS Systems
  • ID Verification
  • Cash Handling
  • Guest Inquiries
  • Staff Training
  • Attention to Detail
  • Effective Communication

Basketball, Fishing, Gaming, Skating

I play pickup basketball Usually at the YMCA. Fish and skate when the weather permits. Built a gaming PC and play in my free time.

Timeline

Cashier/Fry Cook

Zaxby's Chicken Fingers & Buffalo Wings
06.2023 - 12.2023

Fry Cook

Miliken's Sea Food
01.2023 - 06.2023

Waiter

El Tovar Hotel
09.2022 - 01.2023

Waiter

Texas Roadhouse
01.2022 - 09.2022

Delivery Driver

Papa John's Pizza
01.2020 - 01.2022

Mover/driver

2 Men And A Truck
10.2018 - 01.2020

68W Health Care Specialist

Army
08.2016 - 09.2018

Fry Cook

Red Elephant Pizza & Grill
01.2014 - 01.2016

High School Diploma -

Lawton Chiles High School

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Robert Henley