Robert Herrera
Omaha,United States
Summary
Dependable service technician polished in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with hands-on experience completing various services and repairs. Has a Customer Service background. Also has experience in finances.
Overview
7
7
years of professional experience
Work History
Service Technician
Aksarben ARS
07.2024 - Current
- Conducted routine maintenance on heating and cooling equipment to ensure efficiency.
- Responded promptly to emergency service calls, ensuring customer satisfaction during crises.
- Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
- Maintained accurate records of service calls, repairs, and parts used.
Financial Service Specialist
First Nebraska Credit Union
03.2022 - 07.2024
- To provide an enhanced member experience making FNCU the primary financial institution of choice for the members.
- Process member transactions, cross sell services, and open new accounts.
- Perform account maintenance.
- Handle inquiries regarding accounts, loans, products and services.
Produce Lead
Family Fare/Supermercado
02.2020 - 04.2022
- Assist with ordering and maintaining inventory control to ensure freshness, product quality and turnover.
- Check and verify receivables for amount, quality, count or weight, condition and store in appropriate areas.
- Stock to ensure quality protection, accuracy and product rotation.
- Handle spoiled/damaged products per established guidelines.
Dishwasher
Compass Group
04.2019 - 02.2020
- Collect used kitchenware from kitchen and dining areas.
- Load and unload dishwashing machines.
- Wash specific items by hand.
- Store clean dishes, glasses and equipment appropriately.
- Set up workstations before meal prep begins.
Education
Associates - Music
LA FILM
Los Angeles04.2022
High School Diploma - undefined
Central High School
Omaha05.2019
Skills
- Bilingual
- Dependable
- Adaptable
- Fast Learner
- Team Player
Timeline
Service Technician
Aksarben ARS
07.2024 - Current
Financial Service Specialist
First Nebraska Credit Union
03.2022 - 07.2024
Produce Lead
Family Fare/Supermercado
02.2020 - 04.2022
Dishwasher
Compass Group
04.2019 - 02.2020
Associates - Music
LA FILM
High School Diploma - undefined
Central High School