Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Hibbler

Chicago,IL

Summary

Proven in enhancing customer experiences and sales outcomes, I excel in teamwork and sales expertise, demonstrated at City Sports where I significantly boosted client loyalty. Skilled in store maintenance and fluent in multiple languages, I adeptly balance high-pressure situations, ensuring operational excellence and superior service.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

City Sports
05.2020 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Food Runner

Spirit of Chicago
02.2021 - 11.2023
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.

Housekeeper

Holiday Inn Hotel Sandton
01.2018 - 10.2020


  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Education

Barbering / Cosmetology -

Larry Barber College
10456 S Halsted St Chicago, IL 60628 United States
04.2019

High School Diploma -

Dwight D Eisenhower
12700 S. Sacramento Ave Blue Island, IL 60406 Unit
05.2018

Skills

  • Teamwork
  • Reliability and punctuality
  • Store maintenance
  • FLUENT IN LANGUAGE
  • Sales expertise
  • Upselling strategies
  • Fitting room maintenance
  • Sales trends

Timeline

Food Runner

Spirit of Chicago
02.2021 - 11.2023

Retail Sales Associate

City Sports
05.2020 - Current

Housekeeper

Holiday Inn Hotel Sandton
01.2018 - 10.2020

Barbering / Cosmetology -

Larry Barber College

High School Diploma -

Dwight D Eisenhower

Similar Profiles

CREATE PROFILE
Robert Hibbler