Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Robert Hickman

Las Vegas

Summary

Equipped with culinary knowledge and strong skills in high-pressure kitchen environments. Proven ability to prepare diverse dishes while maintaining high standards of quality and presentation. Solid track record of collaborating effectively with team members and adapting to changing needs. Known for reliability, culinary creativity, and strong focus on achieving outstanding results.

Overview

12
12
years of professional experience

Work History

Cook

TGI Fridays
05.2021 - 01.2025
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Manager

Le Macaron French Pastry
10.2016 - 06.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Food Prep/ Customer Service

CiCi’s Pizza
06.2015 - 09.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

7-Eleven Franchise
05.2015 - 06.2015
  • Stocked freezer shelves
  • Cleaned freezer and areas around it
  • Filled special customer request
  • Lifting heavy materials to and from store and freezer

Private First Class 88H Cargo Specialist

United States Army Reserves
12.2013 - Current
  • Show excellent attendance skills
  • Operating heavy machinery
  • Training others on how to operate heavy machinery
  • Lifting heavy materials
  • Loading and unloading boats, trains, aircrafts, trucks
  • Maintain Arms and Equipment
  • Operating construction and war vehicles
  • Floor Commander as well as Platoon Commander

Education

High School Diploma -

Sunrise Mountain High School
Las Vegas, NV

Skills

  • Attention to detail
  • Highly motivated
  • Cleaning and organization
  • Professional attitude
  • Customer service
  • Active listener
  • Problem-solving
  • Food safety knowledge
  • Team coordination
  • Time management
  • Cleanliness standards

Awards

Military Two Coins for leadership, Military Coin for Hydration Awareness, Military Commandants List Recipient, Military Coin for excellent leadership from a Colonel

Timeline

Cook

TGI Fridays
05.2021 - 01.2025

Manager

Le Macaron French Pastry
10.2016 - 06.2017

Food Prep/ Customer Service

CiCi’s Pizza
06.2015 - 09.2015

7-Eleven Franchise
05.2015 - 06.2015

Private First Class 88H Cargo Specialist

United States Army Reserves
12.2013 - Current

High School Diploma -

Sunrise Mountain High School

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