Robert Hicks
Eau Claire,WI
Summary
Dynamic Heavy Equipment Operator with extensive experience at Northland Excavating, excelling in safe machinery operation and effective communication. Proven track record in optimizing project efficiency and adhering to safety protocols, while demonstrating strong leadership and problem-solving skills. Committed to maintaining high standards of workmanship and enhancing team productivity through collaboration.
Overview
24
24
years of professional experience
Work History
Heavy Equipment Operator
Northland Excavating
13003 Oak Knoll Dr Cadott Wi 54727
04.2002 - 07.2025
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
- Met project demands consistently through careful and consistent operation of heavy equipment.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Operated machining equipment safely with team of operators.
- Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
- Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Moved equipment between job locations using truck and trailer.
- Assisted in training new hires on proper operation techniques and safety procedures for various pieces of heavy equipment.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
- Boosted overall project efficiency by effectively planning machine movements and coordinating with other operators onsite.
- Maintained accurate logs of equipment operation hours, maintenance activities, and project progress for streamlined record-keeping purposes.
- Mitigated potential hazards by promptly reporting unsafe conditions or damaged equipment to supervisors.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.
- Upheld company reputation for quality workmanship through precise execution of tasks according to blueprints and specifications.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
- Facilitated smooth transitions between job sites by transporting heavy equipment using flatbed trucks or trailers when necessary.
Parts Specialist
NAPA Auto Parts - Genuine Parts
Cadott, WI
03.2001 - 02.2003
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Tracked parts use and charged items to customer accounts for billing.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
Education
Agribusiness
CVTC
Eau Claire, WI01.2000
Skills
- Heavy equipment operation
- Valid Driver's license
- Safe equipment operation
- Loader operation
- Clean driving record
- Bulldozer operation
- Front end loader operations
- Safety compliance
- Earthmoving operations
- Preventive Maintenance
- Off-road vehicle operation
- Following directions
- Moving and leveling dirt
- Heavy haul trucking
- Machinery inspection
- Good judgement
- Repair and maintenance
- Backhoe operation
- Backhoe handling
- First aid training
- Bulldozer maneuvering
- Debris removal
- Effective communication skills
- Articulated dump truck skills
- Team leadership
- Front end loader handling
- Excavation expertise
- Grading techniques
- Parts lubrication
- Class A CDL
- Site prep
- Roadway grading
- Land clearing techniques
- Hydraulic lifts
- Interpreting maps and instructions
- Erosion control practices
- Telescopic handler operation
- Pipe laying expertise
- Base stabilization
- Ground disturbance issues
- CDL license holder
- Scraper operation expertise
- Demolition procedures
- Project estimation and bidding
- Loading and unloading
- Safety policies and procedures
- Verbal and written communication
- Backfilling techniques
- Environmental compliance awareness
- Hydraulic systems
- Equipment inspection
Timeline
Heavy Equipment Operator
Northland Excavating
04.2002 - 07.2025
Parts Specialist
NAPA Auto Parts - Genuine Parts
03.2001 - 02.2003
Agribusiness
CVTC