Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Higginbotham

Fulton,MD

Summary

Hardworking and reliable Manager/Consultant with strong ability in employee relationships. Offering Calm and logical solutions. Highly organized, proactive and punctual with team-oriented mentality.

Overview

34
34
years of professional experience

Work History

Retired

Retired From Working
Fulton, MD
04.2022 - 07.2024

General Manager

CBRN Systems, Inc. East Coast Division
Beltsville, MD
03.1992 - 03.2022
  • Recruited, interviewed and hired qualified staff for open positions.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Tracked monthly sales to generate reports for business development planning.
  • Trained employees on duties, policies and procedures.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Supervised employees through planning, assignments and direction.
  • Administered employee discipline through verbal and written warnings.
  • Led employee evaluations with constructive feedback to boost performance.
  • Guided management and supervisory staff to promote smooth operations.
  • Created schedules and monitored payroll to remain within budget.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Developed service and sales strategies to improve retention and revenue.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Formed and sustained strategic relationships with clients.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Prepared staff work schedules and assigned team members to specific duties.

Manager

Betheseda Cinema & Drafthouse
Bethesda, MD
02.1990 - 07.1996
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Responded to customer questions regarding products, prices and availability.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Assigned work and monitored performance of project personnel.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Education

Some College (No Degree) - Business

Auburn University
Auburn, AL

Skills

  • Verbal Communication
  • Active Listening
  • Organizational Skills
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Decision-Making
  • Interpersonal Communication
  • Team building
  • Problem solving

Timeline

Retired

Retired From Working
04.2022 - 07.2024

General Manager

CBRN Systems, Inc. East Coast Division
03.1992 - 03.2022

Manager

Betheseda Cinema & Drafthouse
02.1990 - 07.1996

Some College (No Degree) - Business

Auburn University

Similar Profiles

CREATE PROFILE
Robert Higginbotham