Robert Hilbun

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Facilitated regular reconciliation of transactions to uphold accurate account balances.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Delivered extensive administrative support to senior managers, facilitating their concentration on strategic decisions.

Management Analyst, Project Manager , Computer Specialist

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Reported suspicious activities and persons to law enforcement.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.

• Strengthened relationships with other law enforcement agencies, resulting in seamless collaboration during joint operations or investigations.
• Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
• Answered emergency calls for help from citizens and business owners.
• Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
• Completed comprehensive training courses in firearms proficiency, self-defense tactics, first aid response, crisis management, among others for professional growth as a law enforcement officer.