Robert Hiler
Jackson
Summary
Dynamic Quality Control Engineer with a proven track record at TAC Manufacturing, specializing in process improvement design and supplier quality management. Adept at implementing corrective actions and fostering a customer-focused approach, I excel in critical thinking and documentation, driving significant enhancements in product quality and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Quality Control Engineer
TAC Manufacturing
11.2013 - 09.2025
- Conduct inspections on incoming materials to ensure compliance with quality standards.
- Assist in the implementation of quality control procedures and protocols.
- Support team in documenting inspection results and anomalies found during testing.
- Review product specifications to verify adherence to established guidelines.
- Maintain organized records of quality assessments and corrective actions taken.
- Conducted regular vendor evaluations to maintain supplier performance standards and drive ongoing improvements in component quality.
- Supported new product development initiatives through rigorous testing and validation efforts, ensuring seamless market launches.
- Established key performance metrics and detailed corrective scenarios for failures.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Applied lean manufacturing practices to quality control tasks, minimizing waste with a goal 0% defects.
- Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
- Designed and performed product audits to verify quality control parameters were maintained across multiple production runs.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Reviewed production processes and identified potential quality issues.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
Engineering Manager
Allied Chucker and Engineering
2011 - 2013
- Developed and implemented strategic plans to enhance operational efficiency and productivity.
- Streamlined design processes, enhancing productivity and reducing time-to-market for new products by 25%.
- Led cross-functional teams in developing innovative design solutions aligned with project objectives.
- Mentored junior engineers, fostering professional growth and knowledge sharing within the team.
- Streamlined project workflows by integrating advanced engineering tools and methodologies.
- Established best practices for engineering processes, ensuring compliance with industry standards and regulations.
- Optimized resource allocation, effectively managing budgets and manpower for multiple simultaneous projects.
- Demonstrated exceptional leadership skills, effectively managing team dynamics and resolving conflicts to maintain harmonious working relationships.
Quality Control Engineer
Quality Spring Togo
2003 - 2011
- Collaborate with production staff to identify areas for process improvement.
- Enhanced product quality by designing and implementing comprehensive quality control procedures.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Maintained detailed records on all quality-related matters for easy retrieval during audits or investigations if needed.
- Implemented process improvement initiatives that led to significant cost savings while preserving high-quality output levels for clients'' needs.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Developed and implemented procedures to meet product quality standards.
- Conducted regular vendor evaluations to maintain supplier performance standards and drive ongoing improvements in component quality.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
Education
High School Diploma -
Western High School
Parma, MI01-1979
Skills
- In-process inspection
- Supplier quality
- Corrective actions
- Failure modes and effects analysis
- Quality control management
- Customer focus
- Process improvement design
- Non-conforming material reports
- Critical thinking
- Quality assurance
- Documentation and reporting
- Multitasking and organization
Accomplishments
United States Army
(1982 - 1986)
63T Armored Vehicle/Light Duty Truck Mechanic
HONORABLY DISCHARGED
Timeline
Quality Control Engineer
TAC Manufacturing
11.2013 - 09.2025
Engineering Manager
Allied Chucker and Engineering
2011 - 2013
Quality Control Engineer
Quality Spring Togo
2003 - 2011
High School Diploma -
Western High School