Robert Hill
Dodgeville,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Possessing great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains a clean professional workstation.
Overview
26
26
years of professional experience
Work History
Delivery Driver
Spee Dee Delivery
Dodgeville , WI
2016.10 - Current
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Contacted customers prior to delivery to coordinate delivery times.
Crew Supervisor
Midwest Sealcoat LLC
Dodgeville , WI
2004.05 - 2016.10
- Obtained specifications and directed work for construction crews.
- Coordinated with vendors, contractors, suppliers, and subcontractors regarding delivery schedules and product requirements.
- Prepared and planned worksites to help jobs run smoothly.
- Evaluated performance levels of crew members on a regular basis in order to identify areas requiring improvement.
- Directed traffic flow around construction sites while ensuring safety protocols are followed at all times.
- Delegated duties to employees based on skillset.
- Resolved conflicts between workers or between workers and management in an effective manner.
- Performed asphalt paving operations, including grading, patching/paving, compacting, striping, crack-filling, and sports surfacing.
- Maintained and repaired equipment both on jobsites and in the shop.
- Fabrication of tools and equipment
- Operate a variety of machines/equipment
- Plow snow
Bar Manager
The Valley Inn SupperClub
Elroy , WI
2002.09 - 2004.05
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed and implemented bartender training programs, policies and procedures.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Implemented strategies designed to increase revenue through upselling techniques.
- Increased revenue by promoting additional products and assisting with beverage menu.
Accounts Receivable Officer
Fairway & Greene Golf Brands
Barneveld , WI
2000.04 - 2002.09
- Researched discrepancies in financial data and resolved any issues or problems accordingly.
- Reconciled or entered report discrepancies found in financial records.
- Performed financial calculations for amounts due, interest charges and balances.
- Facilitated payment of invoices due by sending bill reminders and contacting clients
- Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Answered incoming inquiries from customers regarding account status, payment options and other related topics.
- Received and input receivables payments in compliance with internal financial procedures.
- Responded to customer complaints concerning billing errors or questions promptly and professionally.
Supervisor
Culver's Restaurant
Dodgeville , WI
1998.03 - 2000.04
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Distributed food to service staff for prompt delivery to customers.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
- Reviewed daily task list with employees and assigned tasks for completion.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Dodgeville High School
Dodgeville, WI2000-05
Skills
- Valid Driver's License (ABC&D)
- Clean Driving Record
- Motivated and Hard Working
- Courteous and Polite Demeanor
- Documentation and Reporting
- Problem-Solving Abilities
- Inventory Oversight
- Policy Enforcement
- Complex Problem-Solving
- Goal-Oriented
- Experience as a Crew Leader
- Sales Experience
- Basic Computer Skills
- Basic Knowledge and Operation of Farm Machinery & Heavy Equipment
- Mechanical Knowledge & Abilities
- Forklift Experience
Affiliations
- Growing up on a farm from ages 6-14 instilled me with a driven work ethic and ability to run nearly any machine with an engine and wheels/tracks.
- Enjoying restoring vehicles
- I operate my business Fused Window Tinting some evenings and weekends
- Family driven and enjoy spending time camping, fishing, snowmobiling and riding motorcycle
References
References available upon request.
Timeline
Delivery Driver
Spee Dee Delivery
2016.10 - Current
Crew Supervisor
Midwest Sealcoat LLC
2004.05 - 2016.10
Bar Manager
The Valley Inn SupperClub
2002.09 - 2004.05
Accounts Receivable Officer
Fairway & Greene Golf Brands
2000.04 - 2002.09
Supervisor
Culver's Restaurant
1998.03 - 2000.04
High School Diploma -
Dodgeville High School
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