Summary
Overview
Work History
Education
Skills
Certification
Activities
Languages
Timeline
AdministrativeAssistant

ROBERT HILTON

Lawrenceville,GA

Summary

Dynamic Product Manager with a proven track record at BOA Group, driving revenue growth from $150K to $8.5M. Expert in strategic planning and contract negotiations, adept at fostering client relationships. Skilled in quality inspections and market research, ensuring high-quality product delivery while prioritizing customer service and open communication.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Product Manager

BOA Group
11.2000 - 10.2013
  • Hired to grow the North American business and went from $150,000 per year to $8.5 million per year
  • Responsible for outside technical sales/consulting with initial designs/drawings to aid the engineers in North America
  • My focus was on key OEM customer accounts (Schott Solar, GE, Parker Hannifin, Eaton, Invensys, Stanadyne - Mercedes Benz)
  • Adaptive to long sales cycles due to initial design, production drawings, FAI reports, PPAP, FMEA documents
  • Most of my work was with custom made solutions for each individual demand
  • My first priority is customer service
  • Open communication is always a priority
  • Integrity in this business is a plus
  • Aided in tooling and machine design for manufacturing
  • Coordinated special projects with affiliated companies in Germany, Switzerland, and France
  • Developed product roadmaps to help guide the development of new products
  • Managed cross-functional teams across departments, including engineering, marketing, and sales
  • Teams ranged from 5-10 colleagues
  • Created processes and procedures that ensure high quality products are delivered on time
  • Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms
  • Drafted presentations for internal review meetings and external events such as trade shows or conferences
  • Participated in design reviews to ensure usability standards are being met throughout the product development cycle
  • Led project planning sessions to map out timelines for feature releases
  • Performed post-launch analyses to measure success of feature rollouts
  • Negotiated contracts with vendors related to product components or services
  • Provided technical guidance during troubleshooting efforts when needed
  • Worked with engineers to improve user experience and confirm builds meet user specifications

Business Development Manager

KETTENWULF, Inc
04.2015 - 04.2017
  • Identified potential clients, built relationships, and negotiated contracts
  • Developed and implemented strategies to increase sales and market share
  • Maintained a database of existing customers and prospective leads

Manager - Associate

Tolson Simpson & Assoociates
04.1994 - 11.2000
  • Responsible for key accounts in HVAC, Electrical, Plumbing design and implementation
  • Projects included hotels, restaurants, schools, universities, office renovations for major chains and local start ups
  • Experience in specifying, boilers, chillers, condensers, RTU's and various air handling equipment
  • Existing building HVAC, Electrical, Plumbing and control systems inspections and full document reports for mergers or acquisitions
  • PID experience
  • Coordinated and communicated with architects other engineering disciplines and contractors
  • On site building inspections were a must
  • From the beginning of construction until the final
  • Traveling throughout the US
  • Presentations of proposed designs

Sales Broker

Medical Mutual Insurance/ Kemper Health
05.2017 - Current
  • Helped open a new satellite office for Kemper
  • Finding individuals and families affordable health insurance
  • All are customized
  • Inside and outside sales
  • Training new agents
  • Lead generation through networking, referrals and averaging 80-100 cold calls per day

Education

Bachelor of Science - Mechanical Engineering

Auburn University
Auburn, AL
12.2003

Sales - undefined

Dale Carnegie Sales Skills
Atlanta, GA
11.2001

Skills

  • Price Analysis
  • Business Growth
  • Account Management
  • Financial Reporting
  • Documentation
  • Contract Negotiations
  • Strategic Planning
  • Lead Prospecting/Cold Calling
  • Autocad/Microsoft Office
  • SAP
  • Quality Inspections (APQP, PFMEA, FAI)
  • ASME Codes and Standards
  • Market Research
  • CRM Software
  • Knowledge of Metallurgy and Manufacturing
  • Microsoft TEAMS
  • Sales reporting
  • Competitor analysis
  • Objection handling
  • Sales pipeline management
  • Territory management
  • Cold calling
  • Sales strategy development
  • Technical aptitude
  • Performance tracking
  • Closing deals
  • CRM proficiency
  • Industry expertise
  • Market trend expertise
  • Sales technique development
  • Compliance requirements
  • [Software] aptitude
  • Relationship management
  • Negotiation expertise
  • Trustworthiness
  • Communication proficiency
  • Business relationship building
  • Marketing strategies
  • Business growth

Certification

  • Professional Engineer State of Georgia
  • Life and Health Insurance License

Activities

  • Enjoy sports, boating, reading, music and non-business traveling
  • Coaching softball
  • History experiences

Languages

German
Limited Working

Timeline

Sales Broker

Medical Mutual Insurance/ Kemper Health
05.2017 - Current

Business Development Manager

KETTENWULF, Inc
04.2015 - 04.2017

Product Manager

BOA Group
11.2000 - 10.2013

Manager - Associate

Tolson Simpson & Assoociates
04.1994 - 11.2000

Sales - undefined

Dale Carnegie Sales Skills

Bachelor of Science - Mechanical Engineering

Auburn University

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