Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Hincks

Gray,ME

Summary

Dynamic Executive Chef with a proven track record at Diamonds Edge Restaurant, excelling in menu development and cost control. Renowned for enhancing customer satisfaction through innovative culinary creations and fostering team leadership. Committed to food safety and hygiene, driving operational efficiency while cultivating a collaborative kitchen environment.

Overview

2026
2026
years of professional experience

Work History

Executive Chef

Diamonds Edge Restaurant
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
  • Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
  • Oversaw business operations, inventory control, and customer service for restaurant.
  • Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Conducted regular evaluations of kitchen equipment and appliances, ensuring proper maintenance and timely replacement to maintain optimal operational efficiency.
  • Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
  • Maximized profitability by effectively managing food costs through portion control and minimizing waste.
  • Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
  • Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
  • Fostered a positive working environment among kitchen team members that encouraged collaboration, creativity, and open communication.
  • Expanded catering services through strategic marketing efforts, increasing event bookings and revenue streams.
  • Improved employee retention rates through focused coaching and performance evaluations for career growth opportunities.
  • Enhanced guest satisfaction ratings by consistently delivering exceptional service in a high-pressure environment.

Kitchen Member

Muddy Rudder Restaurant
  • Developed new menu items in collaboration with the head chef, resulting in increased customer interest and repeat business.
  • Demonstrated versatility by performing multiple roles within the kitchen as required, such as prep cook or dishwasher duties based on staffing needs at any given time.
  • Managed ingredient inventory levels effectively, minimizing out-of-stock situations and reducing costs associated with excess stock.
  • Adapting quickly to changes in daily specials or ingredient availability ensured seamless service even during unexpected situations.
  • Reduced food waste through proper portioning, storage, and inventory management practices.
  • Assisted in the training of new employees, fostering a positive team atmosphere and sharing valuable skills.
  • Supported front-of-house staff during busy periods by expediting orders or assisting with plating dishes as needed.
  • Delivered exceptional customer service by accommodating dietary restrictions or special requests from patrons whenever possible.
  • Participated in regular meetings with the culinary team to discuss menu updates, share feedback, and brainstorm creative solutions to challenges faced in the kitchen.
  • Maintained a clean and sanitary work environment, adhering to strict health and safety regulations.
  • Participated in menu planning meetings, offering valuable input on seasonal ingredients, trending dishes, and customer preferences to drive menu innovation.
  • Upheld high standards of food safety by consistently monitoring cooking temperatures and proper cooling/storage techniques.
  • Proactively addressed equipment maintenance issues which led to lower repair expenses over time.
  • Contributed to improved communication between kitchen staff members by promoting open dialogue about tasks, responsibilities, and concerns.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Labeled and stored all food items correctly and checked expiration dates routinely.

Car Salesperson

North Side Auto Sales and Service
02.2017 - 04.2025
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and Number employees.
  • Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
  • Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Implemented effective inventory management systems to minimize waste and control food costs.
  • Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
  • Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Increased customer satisfaction by implementing high-quality service standards and staff training programs.
  • Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
  • Negotiated favorable lease terms with property owners, securing prime location spots at reduced rental rates.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Analyzed sales data to identify trends for informed decision-making related to menu adjustments or operational changes.
  • Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
  • Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
  • Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
  • Developed comprehensive employee manuals outlining operational procedures, company policies, and expectations for enhanced staff performance.
  • Collaborated with designers to create a visually appealing website and social media presence, which led to increased online reservations and inquiries.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Restaurant Owner

Jameson Tavern
07.2013 - 11.2024
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and Number employees.
  • Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
  • Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Implemented effective inventory management systems to minimize waste and control food costs.
  • Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
  • Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Increased customer satisfaction by implementing high-quality service standards and staff training programs.
  • Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
  • Negotiated favorable lease terms with property owners, securing prime location spots at reduced rental rates.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Analyzed sales data to identify trends for informed decision-making related to menu adjustments or operational changes.
  • Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
  • Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
  • Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
  • Developed comprehensive employee manuals outlining operational procedures, company policies, and expectations for enhanced staff performance.
  • Collaborated with designers to create a visually appealing website and social media presence, which led to increased online reservations and inquiries.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Mortgage Loan Officer

AMA Mortgage
04.1998 - 06.2008
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Participated in industry events and conferences to build relationships and gain market intelligence.
  • Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
  • Managed risk effectively by adhering closely to compliance guidelines during all stages of the loan origination process.
  • Developed and implemented marketing campaigns to generate new business opportunities.
  • Customized marketing materials aimed at attracting potential mortgage applicants within specific target markets.
  • Participated in ongoing professional development programs to continuously expand knowledge of the mortgage industry and enhance skills as a loan officer.
  • Negotiated favorable terms on behalf of clients, ensuring their long-term financial success with their mortgage loans.
  • Maintained a comprehensive knowledge of current industry trends and regulatory changes to provide expert guidance for clients.

Executive Chef

Bowdoin Steak House
04.1990 - 02.1997

Education

Yarmouth High School
Yarmouth, ME

Skills

  • Food safety
  • Menu planning
  • Cost control
  • Menu development
  • Strong work ethic
  • Hospitality service expertise
  • ServSafe certification
  • Team leadership
  • Hiring, training, and development
  • Inventory control
  • Safe food handling
  • Special events
  • Catering and events
  • Hygiene policy implementation

Timeline

Car Salesperson

North Side Auto Sales and Service
02.2017 - 04.2025

Restaurant Owner

Jameson Tavern
07.2013 - 11.2024

Mortgage Loan Officer

AMA Mortgage
04.1998 - 06.2008

Executive Chef

Bowdoin Steak House
04.1990 - 02.1997

Executive Chef

Diamonds Edge Restaurant

Kitchen Member

Muddy Rudder Restaurant

Yarmouth High School

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Robert Hincks