Robert Hinsley

Route Service Sales Representative

Cintas

06.2007 - Current

Identified potential new customers within assigned territory through market research and cold calling..
Facilitated clear communication between customers and company management to resolve any issues or concerns quickly.
Collaborated with team members to devise strategies for achieving sales targets and improving overall task performance.
Utilized strong negotiation skills to secure service agreements and favorable pricing agreements with existing customers, resulting in reoccurring business and increased profit margins for the organization.
Continuously updated product knowledge through ongoing training sessions, enabling informed conversations with clients about features and benefits of offerings.
Provided exceptional customer service by actively listening to client needs and offering tailored product recommendations based on their requirements.
Adhered to all safety regulations while operating company vehicles to ensure a safe working environment for both employees and clients.
Participated in regular meetings with supervisors to discuss performance metrics, identify areas for improvement, and develop action plans for success.
Implemented effective time management strategies to maximize productivity during daily tasks.
Maintained positive relationships with customers using good communication and follow-through abilities.
Maintained up-to-date knowledge of products and services to address customer inquiries.
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.