Robert Hinton
Fayetteville,AR
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Home Services Experience Assistant Manager
Best Buy
10.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Drives a positive customer experience by building relationships and providing solutions to their needs.
- Creates consistency in service execution, ultimately protecting and growing the brand.
- Provide work direction, ongoing training, career development and performance management to your employees
- Manage key metrics and results, including customer satisfaction, turn time, productivity and revenue metrics. Identify opportunities to improve performance
Education
Bachelor of Science - Information Technology
Franklin University
Columbus, OH05.2017
Skills
- Customer Relations
- Team motivation
- Product & service knowledge
- Talent Development & Training
- Leadership
- Fleet Management
- Operations Management
- Recruiting and interviewing
- Strategic Planning
- Computer Skills
- TV and Appliance repair
- Computer Repair
Timeline
Home Services Experience Assistant Manager
Best Buy
10.2017 - Current
Bachelor of Science - Information Technology
Franklin University
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