Versatile CAD Engineer with in-depth knowledge of all stages of CAD design and execution. Bringing 6 years of experience producing technical CAD drawings and models. Detail-oriented professional with expertise in Custom Closet and Cabinet systems. Team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong knowledge of computer hardware and software. In-depth knowledge of Custom Closet systems including Design, Manufacturing, Installation, and Service.
Overview
23
23
years of professional experience
Work History
CAD Engineer
Carolina Closet
01.2017 - Current
Streamlined workflow by developing and maintaining CAD libraries and templates, improving overall project efficiency.
Increased accuracy of final designs through meticulous quality control checks and thorough documentation of revisions.
Mentored junior engineers on best practices in CAD software usage, contributing to skilled and efficient team environment.
Expedited project completion by providing timely support for design modifications based on client feedback or regulatory requirements.
Identified potential operational issues to redesign products and improve functionality.
Used ClosetPro and CabinetVision to draft floor plans, elevations and realistic renderings.
Researched and incorporated current codes and regulations into drawings.
Shop Manager
Carolina Closet
03.2014 - 01.2017
Enhanced employee safety by enforcing strict adherence to safety procedures and providing regular training sessions.
Implemented preventive maintenance programs for equipment, reducing downtime and repair costs.
Collaborated with engineering teams to refine designs for manufacturability, minimizing production issues.
Conducted regular performance reviews, setting clear expectations for team members while acknowledging achievements and areas for improvement.
Recommended and initiated improvements to production processes to increase manufacturing efficiency.
Cultivated professional working relationships with peers and supervisors.
Managed staff hiring, training and supervision.
Implemented policies and standard operating procedures for continuous improvement.
Created and implemented strategies for improving operational efficiency and accuracy.
Installer
SpaceMakers Of Atlanta, LLC
09.2013 - 03.2014
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Laid out materials and system components to prepare for installation.
Inspected installations to check for functionality and maintain customer satisfaction.
Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
Completed troubleshooting of malfunctions and diagnosed issues.
Enhanced customer satisfaction by providing timely and accurate installations.
Collaborated with team members to ensure smooth workflow and successful project completion.
Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
Maintained safe work environment by strictly adhering to safety protocols and guidelines.
Contributed to company growth by cross-selling additional products and services during installations when appropriate.
Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
Addressed client concerns professionally, demonstrating commitment to excellent customer service throughout installation process.
Liaised with internal departments to optimize productivity and efficiency.
Owner
Digital Practice Integration, LLC
03.2007 - 08.2013
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Generated revenues yearly and effectively capitalized on industry growth.
Founded and managed Medical Computer Integration business, growing revenue to $2,000,000 in first year.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Hired trained, and managed high-performing team of employees dedicated to achieving company goals.
Successfully navigated challenging economic conditions by making informed decisions that protected business's financial stability.
Established positive workplace culture that fostered employee engagement, collaboration, and loyalty
Evaluated industry competition regularly to maintain competitive advantage in marketplace.
Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Prepared bank deposits and handled business sales, returns and transaction reports.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Put together realistic budgets based upon costs and fees for successfully operating business.
Introduced new methods, practices, and systems to reduce turnaround time.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Computer Technician
Computer Resource Technology
08.2006 - 03.2007
Performed troubleshooting to correct computer hardware and software malfunctions.
Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
Recommended new and replacement hardware and software purchases.
Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Linked computers to network and peripheral equipment.
Tested and installed motherboards, processors, and graphics cards on desktops and laptops for office staff.
Used diagnostic tools to identify hardware failures and replace non-functional components.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Recovered critical information from data back ups to restore functionality.
Set up and maintained user accounts and client access.
Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Executed technology implementation projects with minimal downtimes and business disruptions.
Enhanced system performance by conducting regular software and hardware updates.
Resolved technical issues for clients through remote support, increasing customer satisfaction.
Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
Assisted customers with technical support inquiries.
Installer
Closets By Design
06.2003 - 08.2006
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Laid out materials and system components to prepare for installation.
Inspected installations to check for functionality and maintain customer satisfaction.
Calculated materials and time needed for each job.
Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
Completed troubleshooting of malfunctions and diagnosed issues.
Installer
Closet Factory
03.2001 - 06.2003
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Laid out materials and system components to prepare for installation.
Inspected installations to check for functionality and maintain customer satisfaction.
Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
Completed troubleshooting of malfunctions and diagnosed issues.
Assisted with system design and layout to optimize installations and continuous performance.
Education
No Degree - Business Administration
Brooklyn College of The City University of New York
Brooklyn, NY
D.O.S. Certification - Computer Engineering
Tennessee College-Applied Tech
Hohenwald, TN
2001
Skills
Manufacturing Process Understanding
Design Optimization Strategies
Continuous Improvement Mindset
Quality Control Procedures
Effective Communication Abilities
Design Validation Methods
CAD Software Mastery
Computer-Aided Manufacturing
Problem Solving Aptitude
Attention to Detail
Producing and Revising Drawings
Team Collaboration
Production Support
Telephone Etiquette
CAD Drafting
Additional Information
Experienced in a varied assortment of closet systems from Closet Factory, Closets By Design, SpaceMakers Closet Interiors, Closets & More, and now Carolina Closet/SMA. I have a long and proven steady work history with this company. I am currently located in Castle Rock Colorado, but am willing to move for the right position/compensation.
Timeline
CAD Engineer
Carolina Closet
01.2017 - Current
Shop Manager
Carolina Closet
03.2014 - 01.2017
Installer
SpaceMakers Of Atlanta, LLC
09.2013 - 03.2014
Owner
Digital Practice Integration, LLC
03.2007 - 08.2013
Computer Technician
Computer Resource Technology
08.2006 - 03.2007
Installer
Closets By Design
06.2003 - 08.2006
Installer
Closet Factory
03.2001 - 06.2003
No Degree - Business Administration
Brooklyn College of The City University of New York