Robert Holder
El Paso,TX
Summary
Experienced and motivated radiology professional with excellent leadership skills and solid record of achieving high scores and maintaining patient satisfaction. Contributes to long-term planning in areas such as recruitment and capital projects. Decisive and clear communicator with motivational approach.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Diagnostic Radiologic Technologist
US Government
09.2020 - Current
- Produced high-quality images for accurate, reliable review and interpretation.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Monitored and adjusted imaging equipment for optimal quality standards.
- Prepared imaging equipment in alignment with strict safety and hygiene protocols.
- Supported radiologists with performing high-quality interventional procedures.
Emergency Management Specialist
US Army
08.2018 - 09.2020
- Maintained current understanding of local, state and federal guidelines for emergency response.
- Facilitated emergency management training for staff and conducted emergency drills.
- Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
- Utilized comprehensive risk analysis to identify, assess and manage emergency management risks.
- Collaborated with stakeholders to prepare plans and procedures to respond to emergency scenarios.
- Inspected facilities and equipment to determine operational and functional capabilities in emergency situations.
- Reviewed operational plans from other locations to identify options for local systems.
- Investigated practical and theoretical issues facing emergency services and identified effective resolutions.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Director of Radiology
US Army
06.2016 - 08.2018
- Reviewed and managed all radiology policies to include rewriting outdated policies.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Directed and motivated team of 104professionals to deliver cost-effective and high-quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Spearheaded and implemented new projects to expand scope of engagement.
Radiology Supervisor
US Army
06.2012 - 05.2016
- Directed and motivated team of 45 professionals to deliver cost-effective and high-quality patient care.
- Managed scheduling for entire department.
- Assisted with recruitment by interviewing potential staff, recommending top candidates and helping with onboarding procedures.
- Adhered to compliance requirements and held all team members to same standards.
- Completed employee evaluations and implemented necessary improvement plans.
- Applied contrast media and monitored patient reactions to contrast agents.
- Met established protocols for safe X-ray equipment, computed tomography (CT), and ultrasound scanner operation.
- Assisted with imaging equipment installation, maintenance and troubleshooting to uphold high-quality services.
- Collaborated with wider healthcare teams to provide comprehensive patient care.
- Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
Radiology Administrative Assistant
US Army
12.2005 - 05.2012
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained 15 existing employees to maximize team agility and performance over four-year period.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry patients.
Education
Bachelor of Science - Radiologic Sciences Management
Southwest University At El Paso
El Paso, TX06.2022
Associate of Science - Medical Assisting
Southwest University At El Paso
El Paso, TX09.2021
No Degree - Radiologic Technology
United States Army
Fort Sam Houston01.2002
Skills
- Safety Rules
- Exposure Techniques
- Radiography Processing
- Staff Training
- X-Rays
- Patient Education
- Quality Control
- Operations Management
Certification
American Registry of Radiologic Technologists R.T. (Radiology)
Texas Medical Radiologic Technologist Certification
Basic Life Support Certification
Supervisory Development
Sexual Harassment Response and Prevention Training
Master Resiliency Training
Senior Leadership and Management Development Course, Fort Sam Houston, Texas
Advanced Leadership and Management Development Course, Fort Sam Houston, Texas
Primary Leadership Development Course, Germany
Additional Information
Eagle Scout
Timeline
Diagnostic Radiologic Technologist
US Government
09.2020 - Current
Emergency Management Specialist
US Army
08.2018 - 09.2020
Director of Radiology
US Army
06.2016 - 08.2018
Radiology Supervisor
US Army
06.2012 - 05.2016
Radiology Administrative Assistant
US Army
12.2005 - 05.2012
Bachelor of Science - Radiologic Sciences Management
Southwest University At El Paso
Associate of Science - Medical Assisting
Southwest University At El Paso
No Degree - Radiologic Technology
United States Army