Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
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Robert Holder

Griffin,Georgia

Summary

Results-driven Parts Counter Associate with a strong focus on compliance and customer service excellence, consistently surpassing sales targets. Proven ability to tackle challenges and support diverse business needs within a dynamic team environment. Possesses foundational expertise in parts sales, service standards, and maintenance schedules, complemented by exceptional time management and organizational skills. Aiming to leverage these abilities in an entry-level role that fosters personal growth while contributing to company success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Professional Parts Specialist

O'Reilly Auto Parts
Senoia, GA
10.2024 - Current
  • Received customer orders and placed them into the system for processing.
  • Provided customers with technical advice regarding parts information and availability.
  • Processed returns, exchanges, and refunds in a timely manner.
  • Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
  • Identified potential problems with defective or damaged parts before they reached customers.
  • Responded to inquiries from internal staff members about part specifications or availability.
  • Maintained parts system with current order and sales data.
  • Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
  • Received and stocked incoming merchandise, arranging items in correct locations.
  • Received, examined and reshelved returned parts.
  • Opened crates to replenish stocked items in proper aisles.
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Used POS systems to receive payment or obtain credit authorization.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Collaborated with other members of sales team to reach targets.
  • Arranged and directed delivery and installation of products and equipment.

Machine Operator

MarinoWARE
Griffin, GA
12.2020 - 02.2024
  • Set up and operate machine tools to produce precision parts and instruments.
  • Monitor the feed and speed of machines during the machining process.
  • Adjust machine settings to complete tasks accurately.
  • Troubleshoot malfunctions in equipment or processes.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Load raw materials into machines according to specified measurements.
  • Unload finished products from machines onto conveyors or other transport systems.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Carry out regular safety checks on machinery prior to operation.
  • Comply with company policies regarding quality control procedures.
  • Keep detailed reports of maintenance activities performed on machinery.
  • Collaborate with other departments when necessary for successful completion of projects.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Started up, shut down and checked water and wastewater treatment processes.

Team Member

Firehouse Subs
Griffin, GA
07.2018 - 12.2020
  • Assisted customers with product selection and ordering process.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Greeted customers upon entering the store with friendly demeanor.
  • Answered phone calls regarding inquiries about products or services.
  • Attended staff meetings to stay updated on company policies and procedures.
  • Monitored expiration dates on food items for freshness assurance.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Rotated through series of different stations based on team needs.
  • Maintained positive working relationship with fellow staff and management.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Education

High School Diploma -

Spalding High School
Griffin, GA
05-2020

Skills

  • Health and safety regulations
  • Attention to detail
  • Basic mathematics
  • Order fulfillment
  • Order picking
  • Barcode scanning
  • Material handling
  • Forklift operation

Affiliations

  • Dirt Track Racer
  • Fisher
  • Hunter
  • Gamer

Certification

  • Forklift Certified through MarinoWare

Languages

English
Professional

References

References available upon request.

Timeline

Professional Parts Specialist

O'Reilly Auto Parts
10.2024 - Current

Machine Operator

MarinoWARE
12.2020 - 02.2024

Team Member

Firehouse Subs
07.2018 - 12.2020

High School Diploma -

Spalding High School

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Robert Holder