Robert Holliday
Gladstone,MO
Summary
Dependable professional with extensive experience in parts management. Proven ability in problem-solving and teamwork, consistently enhancing customer satisfaction through effective communication and attention to detail.
Overview
24
24
years of professional experience
Work History
Part Sales
Premier Truck Group
Kansas City, MO
09.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Parts Manager
Swift Transportation
Harrisonville, MO
04.2002 - 09.2021
- Analyzed parts turnover rates, identifying trends to improve purchasing strategies and minimize excess inventory.
- Developed strategic relationships with vendors, negotiating favorable terms and pricing agreements.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
Education
High School Diploma -
Raymore-Peculiar High School
Peculiar05-2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Computer skills
- Active listening
- Problem resolution
Timeline
Part Sales
Premier Truck Group
09.2021 - Current
Parts Manager
Swift Transportation
04.2002 - 09.2021
High School Diploma -
Raymore-Peculiar High School