ROBERT HOLLINS
Summary
Professional in consumer sales with strong expertise in driving revenue and building customer relationships. Proven ability to adapt to changing market conditions and deliver results through effective team collaboration. Skilled in communication, negotiation, and problem-solving, with consistent focus on achieving targets and enhancing customer satisfaction. Dependable, flexible, and results-driven with keen understanding of consumer needs.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Home Health Aide
Self-Employed
12.2022 - Current
- Improved patient well-being by providing compassionate and attentive personal care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Provided direct personal care and administrative services to clients.
- Developed and implemented care plans for clients.
Correctional Officer
Texas Department of Criminal Justice, TDCJ
03.2022 - 12.2022
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Truck Driver (Class A)
Werner Enterprises
05.2019 - 09.2020
- Drove tractor and trailer to weigh stations before and after loading and along routes to document weights and comply with state regulations.
- Exceeded company benchmarks for miles driven without accident or incident, showcasing exceptional focus on safety in all aspects of the job.
- Managed paperwork efficiently for each delivery, including bills of lading, invoices, receipts, permits, and inspection reports.
- Boosted customer satisfaction by providing timely deliveries while maintaining a professional demeanor during interactions.
- Demonstrated flexibility in schedule adjustments to accommodate last-minute changes or additional loads without compromising safety measures or deadlines.
Truck Driver(Class A)
EW Wylie
03.2019 - 05.2019
- Maintain logs of working hours of vehicle service or repair status, following applicable state and federal regulations.
- Report vehicle defects, accidents, traffic violations, or damage to the vehicles.
- Obtain receipts or signatures for delivered goods and collect payment for services when required.
- Inventory and inspect goods to be moved to determine quantities and conditions.
Truck Driver(Class A)
CRST
08.2018 - 02.2019
- Collaborated closely with dispatch team to coordinate pickups and drop-offs accurately while troubleshooting any issues that arose during transport.
- Improved on-time delivery by optimizing truck routes and schedules.
- Enhanced fuel efficiency through diligent pre-trip inspections and adherence to speed limits.
- Navigated unfamiliar territories successfully using GPS devices as well as traditional maps when necessary for optimal route selection.
Retail Manager
Foundation for Hope Village
05.2008 - 10.2017
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Instruct staff on how to handle difficult and complicated sales.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Assign employees to specific duties.
- Enforce safety, health, and security rules.
- Plan budgets and authorize payments and merchandise returns.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Merchandiser
Marshall and Associates
01.2004 - 12.2007
- Take photographs of displays or signage.
- Plan commercial displays to entice and appeal to customers.
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Keep areas neat while working and return items to correct locations following demonstrations.
Systems Operator (31 Delta)
Texas National Guard
01.1990 - 12.1996
Education
Certification - Truck Driving
Alvin Community College
Alvin, TX05.2017
Accounting Accountancy
University of Houston
Houston, TX12.1990
High School Diploma - undefined
Friendswood High School
Friendswood, TX05.1983
Skills
- Achievement-focused
- Client engagement strategies
- Effective sales techniques
- Persuasive communication skills
- Cross-functional teamwork
- Collaborative decision-making
- Independent drive
- Organizational time strategies
- Meticulous attention to detail
- Critical thinking abilities
- Skilled at managing multiple tasks
- Strong verbal communication
Certification
Class A Driver
Timeline
Home Health Aide
Self-Employed
12.2022 - Current
Correctional Officer
Texas Department of Criminal Justice, TDCJ
03.2022 - 12.2022
Truck Driver (Class A)
Werner Enterprises
05.2019 - 09.2020
Truck Driver(Class A)
EW Wylie
03.2019 - 05.2019
Truck Driver(Class A)
CRST
08.2018 - 02.2019
Retail Manager
Foundation for Hope Village
05.2008 - 10.2017
Merchandiser
Marshall and Associates
01.2004 - 12.2007
Systems Operator (31 Delta)
Texas National Guard
01.1990 - 12.1996
Accounting Accountancy
University of Houston
High School Diploma - undefined
Friendswood High School
Certification - Truck Driving
Alvin Community College
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